Restoran Bonz Coffee — Restaurant in Kuala Lumpur

After we paid, the second employee came over to collect the money. We said we had paid, and then the waiter who had collected the money before came over and said that we paid 10RM less. We kept insisting that we had paid, and kept wronging us, thinking that we were English-speaking. No, I didn’t understand. Finally, she went to the drawer and found the 10 yuan. The service attitude is very bad. She didn't take the initiative to apologize, and she lost her appetite. One of the Chinese-speaking waitresses didn't even say sorry, and was very perfunctory and took a plastic bag to pack the food for us. Then we were very angry. A local Chinese grandma asked us what was wrong. We told us what happened, and then the boss came over. When we were not angry before, the boss did not come over to solve the problem, and the employees did...

Just had an unbelievably bad experience in this place. Walked past and decided to pick up some dim-sum take away. The staff take out the dim sum and stuff them in a plastic bag with a bag of chilli sauce and a wooden stick. When I tried to pay - with cash, the lady cashier refused to take my money as the note had a small tear in it. The note was still complete. Since it was the only cash I had I explained that she must then throw away the dim sum. If she had done that, I would not have written this review. Bad service sure, but well - that is their choice. But no - she took the dim sum back with the clear intention of putting them back in the display case and resell them to someone else. Completely utterly unacceptable and a hygiene level like that puts customers in danger. I would...

Came here at 12pm on a Thursday. There wasn't much food left so I guess they cater to the breakfast crowd. The owner takes your order and punches away at a tablet, states the price, you pay then go inside to sit down. There are lots of fans in the restaurant so it's not stuffy. There are toilets and a sink at the back.

The white coffee ice was disappointing, tasted like it was from a 3in1 packet. The ice lemon tea was good. The low mai kai was moist and tasty but the fried meehoon, char siu pau and noodle soup...