Suki-ya @ 1 Mont Kiara — Restaurant in Kuala Lumpur

I've been a regular customer since I live near there. I've been a big fan of Sukiya and recommended this place for yrs to Koreans offline and online. but I've realized recently the quality of food has deteriorated.

Unlike before, they served me only two trays/boxes of beef, so I asked for two more.

Turned out the two boxes of beef I got- 80% of the sliced beef was fat!

The orange drink and green tea drink tasted and smelt of 'chlorine' as if it were made of tap water!

When I complained, they served me separate orange drink (they probably made with filtered water), which was ok.

I think they should always use filtered water!! (It's not that expensive, huhu) Anyway, cuz of the drinks (I previously drank), I went to toilet 10 times due to diarrhea!! Got very sick.

Most people don't seem to know we gotta order sushi separately. (Previously, sushis were displayed.) A lof of customers just left without tasting sushi. The restaurant or staffs should inform the customers.

Though I didn't order coke, I was overcharged with (58RM) with coke, which I complained then the staff made a new receipt! So I paid 50+rm

Already 50rm is quite pricey as it's weekend and even charges me 8rm more. Nearly could have become 60rm, grr.

Hope the owner of this restaurant will see my feedback here and improve for the better. Dining experience this time was disappointing.

If this would continue, I might go to Jinsa Galbi Korean bbq buffet on the same floor at 1 Mont Kiara instead.

There are many competitors out there and customers...

Leaving a review here to show my gratitude to their staff, super nice despite the chaos during lunch hour. I went for lunch alone today and somehow it happened that a group would like to wait to sit at my table as they would like to sit together side by side with table next to mine. A big group i would say. Totally understand from their POV, but totally not a pleasant one for me who would like to get just a nice lunch all by myself. Just a thought, if you would like to get to arrange the space for your big group, maybe next time don't come during peak/lunch hour.

I noticed their staff insist saying "no, our customer just arrived" and then they be smiling like "ya ya just let her settle eat first" like zzzz you been staring and giving lil tension as if I didn't notice while I'm eating. No one at their table eating cause everyone is waiting for me to done with my lunch. Can you feeeel me?

I didn't go for dessert or drinks cause at this point im too annoyed. Went to the cashier right away and the staff keep saying sorry, and how they have mentioned many times it is not allowed. I can see that they are annoyed as well and maybe feeling lil bad towards me. I appreciate that. Thanks to them now I don't think my lunch is...

The manager in a black suit has been rude since his last visit. He is super unkind🤬 and generous to certain customers. He taunts and laughs at customers in front of them when we visit always give witer some tip RM20

Today's manager's unkindness is a waste of food and tips. All the other employees are kind and sweet, and the manager in a black suit has terrible service. Go home and sleep. Don't ruin the mood of the customer who is paying and eating!!!!!!🤬🤬😡😡😡😡😡😡😡

Here's why I'm saying he's incompetent. My family is close to home, so we often come here. Two weeks ago I wanted to introduce my cousins to the transplant hall, so we told them about the entrance of all seven of us, four of us arriving first,

and three of us would be there in 5minutes. The manager in a black suit said he said cannot after come when our the group arrived

and we asked him to want seat first The kids hungry,

and he laughed at me and told me to wait for the group to come, and then disappeared. In fact,

after 2minutes, my cousin arrived at the front, and he was shown his seat only then, but he kept laughing at us for what he didn't like and refusing to serve us.

I feel like I'm stupid when I come back today. Unless all the...