Burger & Lobster Genting
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Camy by again, service still somewhat lacking. Hard to get the attention of waiters and most of them look super demoralized. The first one that served us came by with a half an attitude and we were surprised by the "terms" that requires you to order 1 more main if you were ordering the tower (usually for 4-6 pax but we had 7 pax) which is weird because I thought the 4-6 was a recommendation of serving size. Be mindful it's for up to 6 pax only because they have refillable chips and salad. Even the manager couldn't explain something so simple. Anyway, food was good. I think all the dishes were solid. Lobsters were fresh. I would come back again but maybe try the branch in KL instead. Thankful for one of the servers (Indian lady) who was very polite and friendly. Total spend for this trip - RM 1121 for 7 pax, bout ~160 per head. ------- Update above ------ Last time I came here was a long time back, so I decided to pay another visit a few years later. Service was ok but somewhat lacking. They seemed abit understaffed, wasn't very easy getting the attention of the servers. Anyway, that aside, when we managed to get them they were polite and helpful. Wait was about 35 minutes - we came at 5pm. So if you hate waiting, do come by earlier. On to the food, it came fairly quickly after our orders. From the view of their kitchen on my way to wash my hands, it looked like the kitchen flow runs well. Lobster rolls were yummy and brioche was fluffy. Chilli lobster was good too and it came with 4 brioche on the side to go with the sauce. The flavour was more to the western style of chilli lobster rather than the asian version. In comparison to an old menu photo, prices have also gone up quite abit, understandably. Hope service improves.
dqdq
10
There was a time when the hype was so high when Burger & Losbter, a popular chain from the UK, opened up its door to the Malaysian public in the then-spanking new Sky Avenue, Genting Highlands. Almost everyday and especially on weekends, it was not uncommon to queue for more than 2-3 hours if you want to get your hands on their famous lobsters. Personally I'm a grumpy guy when it comes to dining.. if you ask me to queue when my tummy is grumbling, I'd give you the death stare! Worst case scenario, I might gobble you up. So the sensible thing to do was to wait for a while until the hype slowed down - and that was exactly what I did.. I won't dwell much but I arrived at the front door one fine day and got ourselves a table straight away. Not feeling THAT hungry, we just ordered the lobsters dish - not burger because 1) I don't eat carbs; 2) and all the burgers contain beef. ◾Chilly Lobsters costing at RM175. For that price we got ourselves a medium sized Canadian lobster cooked in the chilly sauce (which was similar to the chilly crab) and served with their signature brioche to wipe the sauce with. True to its name, the Lobster was fresh and we enjoyed devouring it using our bare hands. The chilly sauce was quite sweet (I prefer less sweet actually) and starchy, but good to eat together with the accompanying brioche. ◾Washed down everything with a glass of their house white. I don't really eat lobster everyday so I have no comparison on which place is better, but in its own Burger & Lobster is doing a good job by providing fresh lobsters - nobody wants mushy flesh - and the service was quite efficient too.
Boon Loong LeoBoon Loong Leo
00
My party of 5 waited about 30 mins in queue before we got to the front. We were seated at a table for four with an extra chair to accommodate the 5th pax. As such, it was not as comfortable as we would like it to be as we had trouble accommodating the orders for 5 pax in a space for 4. Orders were taken promptly after we were seated and the food arrived within 5-10 mins. The food arrived hot and lobsters looked fresh. The grilled lobsters were cooked just right. Flesh tender, slightly crunchy and sweet. The meat of the steamed lobsters had a softer consistency which I did not prefer. The meat of both lobsters went really well with the lemon garlic butter that was provided. The fries were served chunky and hot. I’m uncertain about the chilli lobster. The sauce is robust and flavourful, however not quite like how I would expect it to taste. Personally, I would prefer a more balanced flavour with a little more spice. The bread (brioche) that came with the chilli lobster was amazing even on its own. The lobsters roll was served chill and I was expecting a slightly larger portion for the price tag. It was lightly flavoured, mildly sweet served with soft fresh bread. The drinks were.....disappointing? The flavours were diluted and lacking. I think the money can be better spent elsewhere. The service overall was fine. Quick and nothing went wrong, however not particularly warm or friendly either.
Wayne LeongWayne Leong
10
First time came here to eat due to was hubby birthday he says he wants to have a try. Service staff was attentiveness, nice place sitting in front of the live lobster tank. When we arrive we have to queue but didn’t have to wait that long. We both spend about the bill is $421 coz we order the live lobster to be steam instead of grill we order the live lobster twice and the salad was nice and goes well with the dressing and fries was nice. The drink was nice that I have something like lime juice but more than that it wasn’t that sour I’m still able to accept it as it was the staff recommendation to me and my husband ordered the Nutella shake or something can’t remember what it was you are able to taste the Nutella in the shake. Thanks to the staff Hafiz & Julian and the manager who came to check on us and apologies for the delay of the 2nd ordered that we have order the same want as the we both share the food together. We order the live lobster due to we wanted to order the lobster roll which is equivalent to 2 orders of lobster roll that’s why my husband suggested that we get the live lobster instead. They didn’t chase you after you done with your meal and there was no dine in time once your done you can either continue to order dessert or you may continue to sit down awhile than leave the place they do accept cash as well.
YeeYee
00
Update Aug 2023 Came for a group dinner and this time we had 7 pax, so of course we tried to order the set that can accommodate all of us. BUT turned out they did not allow us to order that alone because the set only was strictly for 4-6pax… we talked to the manager and he insisted that their rule and regulation stated so but when asked why, they said it’s the rule… fine we had to order one more main to make up for that 1 pax. We were very baffled about why this had to be until we realised that they imposed this rule because the set comes with unlimited refilling fries and salad……. COULD HAVE TOLD US ABOUT THIS in a straightforward manner instead of “this is our company policy” But our dining experience was a little ruined since the start and was even worse when they took forever to refill the fries and salad towards the end. ——— Ambience: always crowded, always understaffed and always have empty tables in the shop Service: friendly and attentive Food: 8/10 for their great quality, freshness and portion. Though I wish they provide more fries and salad on side. The chili crab was on a more western style so it is NOT spicy and more of a KFC chili sauce diluted with water. Beverage: 6/10 ordered their drinks on promotion and it was purely orange juice with slightly carbonated water? The waiters described as mocktails ?
Gem ChenGem Chen
00
Visited as a party of 3. Cozy atmosphere, friendly and attentive servers. Table next to us knocked over their sauce at the end of their meal, staff were prompt and asked if any of it got onto us. Ordered the Mayfair burger, chilli pot lobster, and a grilled lobster. Burger served with fries and a simple slaw. Soft burger buns, lightly fried in butter on the inside (I believe). Tender burger, with crunchy slaw, cheese and bacon. Grilled lobster served with fries, a simple salad and a butter sauce. Fresh lobster with a beautiful char. Tender and firm, pairs great with the tangy butter sauce. Fries were crunchy on the outside, fluffy on the inside. The salad was a good side to cut the richness of the dish. Chilli pot lobster. Steamed lobster served in a "Singapore chilli crab like" sauce, with bread on the side. The consistency of the sauce is similar to that of the sweet and sour soup found in most Chinese restaurants in Europe. Tender and juicy lobster, spicy, sweet, tangy and fragrant sauce. Not forgetting the crunchy on the outside, fluffy on the inside, fried in butter (I believe) bread, such a perfect vessel to carry the sauce into your mouth. Worth the 2 hour wait in line.
Winnie LimWinnie Lim
00
Nearby Attractions Of Burger & Lobster Genting
Resorts World Genting
First World Hotel
SkyAvenue
Genting SkyWorlds Theme Park
Genting SkyWorlds Hotel
Casino De Genting
Skytropolis Indoor Theme Park
Crockfords Hotel, Resorts World Genting, Malaysia
Arena Of Stars
Resort Hotel

Resorts World Genting
4.4
(23.5K)Click for details

First World Hotel
3.9
(10.9K)Click for details

SkyAvenue
4.4
(6.7K)Click for details

Genting SkyWorlds Theme Park
4.2
(5.4K)Click for details
Nearby Restaurants Of Burger & Lobster Genting
美滋锅 Beauty In The Pot @ SkyAvenue Genting Highlands
Dragon-i Peking Duck Restaurant @ SkyAvenue
Mr.Dakgalbi @ SkyAvenue (in Genting HighLands)
DAFU CONGEE 粥大福 at SkyAvenue Genting
Pauline's
Beena's Signature Sky Avenue
Shu Da Xia Hot Pot Genting @ Resort Hotel
Paradise Dynasty @ SkyAvenue Genting Highlands
阿广羊腩煲 Ah Guang Lamb Pot (GENTING HIGHLAND)
Grandmama's (SkyAvenue, Genting Highlands)

美滋锅 Beauty In The Pot @ SkyAvenue Genting Highlands
4.9
(6.9K)Click for details

Dragon-i Peking Duck Restaurant @ SkyAvenue
4.9
(5.9K)Click for details

Mr.Dakgalbi @ SkyAvenue (in Genting HighLands)
4.8
(2K)Click for details

DAFU CONGEE 粥大福 at SkyAvenue Genting
4.8
(1.8K)Click for details
Basic Info
Address
Lot SA - T2 - 13, Level 1, SkyAvenue, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
Map
Phone
+60 3-6105 9186
Call
Website
burgerandlobster.com
Visit
Reviews
Overview
4.2
(2K reviews)
Ratings & Description
Description
Burgers, whole lobster or lobster rolls with chips & salad in an American-style diner.
attractions: Resorts World Genting, First World Hotel, SkyAvenue, Genting SkyWorlds Theme Park, Genting SkyWorlds Hotel, Casino De Genting, Skytropolis Indoor Theme Park, Crockfords Hotel, Resorts World Genting, Malaysia, Arena Of Stars, Resort Hotel, restaurants: 美滋锅 Beauty In The Pot @ SkyAvenue Genting Highlands, Dragon-i Peking Duck Restaurant @ SkyAvenue, Mr.Dakgalbi @ SkyAvenue (in Genting HighLands), DAFU CONGEE 粥大福 at SkyAvenue Genting, Pauline's, Beena's Signature Sky Avenue, Shu Da Xia Hot Pot Genting @ Resort Hotel, Paradise Dynasty @ SkyAvenue Genting Highlands, 阿广羊腩煲 Ah Guang Lamb Pot (GENTING HIGHLAND), Grandmama's (SkyAvenue, Genting Highlands)
