Pizza Hut Restaurant Taiping — Restaurant in Perak

Please take note headquarters of Pizza hut Malaysia. No aircon at our table section as we arrive to our seats. They saving electricity. After 15 minutes It was only turn on when there is more people in the restaurant . Ordered meal set and dessert was served first before meal.. 🤦 when I asked the server , we haven't received our soup and meal , yet we are having dessert🫢 ice cream will melt and cake will be cold. The server replies nothing much I can do..bravo pizza hut Malaysia...🤦 Soya drink has no sugar. Server said no sugar syrup it's from the packet drink 🤣😂😂🤣😂😂🤣 Mushrooms soup served but there is no pepper shaker in the restaurant... bravo. Ordered bread to enjoy with the soup yet it was served after we finished our mushrooms soup and pizza. Dessert - cake with ice cream as an appetizer before soup and pizza.😂🤣🤣🤣 Bread served very last as...

Poor service,, starting come in with SOP procedure till all family members get the position, etc. After 15 minutes the waiter come and give the QR code to order. At table no folks, no plate. Mshoup arrive after 35 minutes order and follow by pizza etc. 2 times my uncle asking bout aircond but the manager said no customer nearest u so that aircond cant switch on (superb answer by manager). Payment time with 1 menu fail to deliver. Surprise, price at online order not same at casher. I need to cancel the order bcoz they fail to complete my order and after 3 times i said need to cancel the prize for chiken is different with casher.

Please improve PHT. Give 100 to your job and better rest at your staff room or another...

Friday, 31 January 2025 (8.30pm)

I had a very disappointing experience at Pizza Hut Taiping. I made a booking over the phone for 8:30 PM, but upon arrival, the waitress, Fatin, told me that everything was sold out without even checking. Only after asking the kitchen did she finally allow us to sit. During our meal, she was loudly clearing dishes behind us and discussing unavailable menu items in an unprofessional manner. The overall service was poor and lacked basic courtesy. My family and I have decided never to dine at Pizza Hut Taiping again due to this terrible service. If they only want to focus on GrabFood orders, they might as well close the dine-in...