Paradise Exiles — Restaurant in Sliema

Just the Worst Mentality in Malta. If I could rank their service with “minus” stars, I would.

They want only close friends, Maltese and people who want to have “relationships”.

After a bill of 10meals+ 25beers in 3hours, the “manager” requested to moved us, not in an other table, just to “moved us”. Also, the same guy told us when we asked him politely to moved us in a different table that there are “other bars in Malta, and go there”. I wish that we were drunk to make fun of the situation. Unfortunately, we weren’t.

Apart form that, all the tables are “reserved” for customers who “the manager” knows them. Jokers.

Learn some basics in customer service and then start manager a place. Also, Travel a little bit, see how others treat customers. If you don’t want, just say in advance that you do business only with the locals or with your friends.

Ah… and a business proposal. When someone asks you to make reservation, pay 5euros and provide a number, Facebook is not for reservations.

“Simply…. Just the basics. As customers, we...

I had high expectations for Paradise Exile because of their high menu prices, if you’re going to charge that much, you need to deliver top quality. Unfortunately, the food was a huge letdown.

I ordered the classic burger to try something simple, and it was one of the most disappointing burgers I’ve ever had. The bun tasted like cheap store-bought bread, dry and flavorless. The whole thing lacked seasoning and effort. For the price I paid, I could’ve had a massive, delicious burger at a real burger joint and for less money.

The one star I’m giving is only because the atmosphere and music are genuinely great. Sadly, there was no live music today (which was one of the reasons I came), but I’ll give them another chance in the future for the experience. However, when it comes to the food, my rating is fully...

Nice vibe, but no transparency

The location is beautiful and the overall vibe is very nice — definitely a spot with great potential. Unfortunately, the management leaves a lot to be desired.

There is no drinks menu available. When I asked at the bar, I was told I had to ask the bartender directly. This means you cannot consult the full offer or see any prices, which doesn’t feel transparent. Without a menu, there is also no guarantee that customers are not being overcharged.

For the food, there is at least a chalkboard menu, but again, this is not very clear or professional compared to a proper menu.

It’s a shame, because the setting is great, but until the management improves transparency and organization, the experience...