We gave this restaurant another chance as our last time there wasn’t a pleasant experience - not only we waited so long for our food and my pizza came 20min after my boyfriend’s main, but the food came cold. There was no a big crowd, just a badly organized work as we assumed. Today we wanted to order a gluten free pasta and a chicken wrap. The waitress told us that if I’m celiac I shouldn’t order this pasta as it’s cooked in the same water as the regular pasta (?!) like what?? I even asked why they use the same water as it’s so simple to use a fresh water and cook it. And then it’s a nonsense calling this even a GF dish, even for no celiacs. But…No answer was given. Instead, I was recommend to order pizza or burger - then my celiac disease wouldn’t be in the danger as I was assured. Finally I refused and sticked to just the starter which was a GF “bruschetta” with some confit tomatoes and cheese, poor in taste and the bread wasn’t crispy and no onion was added. So no real bruschetta, sorry guys. More like an American style toast with tomatoes and a bit of rucola on a side. After we finished, we were waiting almost 25 min for a simple burrito chicken wrap with as found out with loads of barbecue sauce, actually more sauce than chicken and fries that were definitely frozen before and completely without taste. The staff communicated poorly there as we had to ask how much we still have to wait for the this “burrito”, but nobody was caring, rather ignoring. But there were a lot of service guys that looked like they have nothing to do but the dirty dishes were covering the main bar and the dish return area, what didn’t look welcoming or nice. Actually same thing last time we visited… The cherry on top is the payment. You have to wait in line before the entrance like on the student cafeteria and they’re looking for your receipt. A wrong one was passed to us and we ask to find the right one. The service guy found this and read it all through but we had to mention that a pineapple juice can be removed from the bill as we’ve never got this to our table even though we ordered it. Basically maybe it’s better you pay not the person that serves you to the table, but the other guy, as we have to not consider the tip, because we would never leave it. Never again. Seriously, this is not a restaurant, not a fast food bar, cause nothing’s fast there…more like a student cafeteria but with a very bad organized workflow and meh food. So pity. Cause the potential in this place is big and the view special. I worked in hospitality and managed a bar, so I have some knowledge - so it’s not just a simple complaining.