KOI Oriental Cuisine — Restaurant in Cancún

This restaurant is part of the hotels all-inclusive feature. It offers both a table service and a hibachi dining experience. We ate here twice and the food is very nice. The table service was great, lots of choice of very nice food. The starts are fantastic, all be it small, but being all inclusive, just order more. So you may be wondering, why then only two stars. This boils down to the manager! Rude, and disrespectful. On our second visit, we booked the hibachi table. It’s a set course and over in 30 min! Sushi to start and chicken/beef/shrimp fried rice for main. No dessert and not much of a show. After it was done, we were still rather hungry. Small portions. So we politely asked at the host desk with the manager if we could get an open table as we were still hungry. The restaurant was 1/3 full at best, and plenty of staff. I’d already asked a waiter and he said yes, but asked me to check with the manager. When we did, he started to make a private phone call on his cell while I was asking him “we’re still a little hungry, could we get an open table?” Answer “no” while he was on the phone. “No” I replied. “No, we’re busy, you’ve already eaten!” “But Sir, we’re still hungry and this is an all inclusive resultant.” “No, you’ve eaten.”

I was shocked by this and didn’t want to continue the conversation, so left. What a sour taste this left in our mouths. The wait staff, and the food are great. But the Hibachi was rather underwhelming, and the...

Asian restaurant offering dinner of many different Asian cuisines (Japanese, Chinese, Thai, ...) inside the Grand Park Royal resort, including a Hibachi show. Everything we tried was fine, none of the dishes were great. It really is a mish-mash of different culinary experiences, none of which are perfected. The Peking duck was the best dish we tried. The Hibachi show is fine, but a bit short and unimaginative. I imagine it's great for kids though. If you're at the resort make sure to try this restaurant, but don't make it a priority. The international buffet and the Mexican restaurant are both...

This is part of the resort's all-inclusive feature, but it lacks the inclusivity when you have small children. They have a height limit and won't allow you to dine if your child is below that height. It wouldn't be a big issue if they offered multiple dining options, but they only have two other restaurants available (all of which require reservations).

The food did not meet our expectations. Coming from the food capital of the world (New York), we are very critical when it comes to food taste. The quality of food here doesn't even compare to that of a 2-star venue...