MUMMA Rooftop Bar — Restaurant in Cancún

Overall- watered down drinks, bad service, and dishonest practices.

We were skeptical and our fears came true. The drinks are unbalanced, overly sweet, inconsistent mixture of random low quality ingredients.

Only thing consistent was low amount of alcohol across the board. So, we decided to get shots of mezcal. The mezcal we ordered turned out to be quite bad that had uncanny after taste of plastic.

Then we decided to go with something familiar in form of captain morgan. After that shot, I was convinced that quality of alcohol is a miss.

When ordering the jagger mojito, they forgot the Jagger shot in it. On pointing that drink was white and missing the shot, the waitress was confused. They don't know what they are selling.

The guac was oxidized and chips soggy.

An honest suggestion is to get a mocktail and add your alcohol shot.

When bill came out, it had suggested tips but they proceeded to apply 25% without consent. We pointed it out and at this point the experience could get worse. The waitress started arguing that it's mandatory. We refused to budge. And they returned our tip money. We proceeded with tipping them 15% out of pity.

The sad state of bars in cancun has left us with scarred experience and we won't recommend...

Pros: nice service rooftop swimming pool without tip standard prices 7-10€ per drink (with a tip much higher than in the competition)

Minuses: tip 30-40% charged in advance on ordered items, which are included in the bill without asking for your opinion how much you want to tip you have to go for the card because no one else will come with it no nice view from the roof (poor location) mediocre tasting drinks We came for a drink, we sat down at the table, no one came to us for the time specified as the number of people, you had to follow the menu card, plus a nice waiter who bring drinks, drinks prices standard, taste tolerable, two stars in advance charged tip in the amount of 30-40% of the order, which no one asked us about, but the effect of the fact that you had to get the menu yourself, which means that the drinks were higher than in the surrounding bars (in other restaurants, the tip functioned on its own and no one imposes it on you in advance), an average view of the neighboring neglected housing estate (better views are from the restaurant on the street). In short, it's better to choose an additional neighborhood eatery on the street where there are natives and there is no only Americans that...

These good reviews has to be payed reviews. There is no way this place deserves more than 1 star. Got fish tacos and fries and it was the most dry piece of tortilla with the dryest piece of fish that was no more than one inch long. The taco was loaded with dry red cabbage it was almost like having a veggie taco. The ketchup on the table was so watered down. The kitchen seems so unsanitary. I got norovirus two days after I ate here. We were not the only ones having a terrible time here. Couple who was seated next to us was also very upset. They will charge you automatic tip of 15%. Most insane customer service. Avoid this place at all costs. Also there is absolutely no life at this “bar”. No one actually dances or drinks up here. It’s dead. Can’t believe all of these fake reviews. Youguys...