OkJosé! Restaurant & Bar — Restaurant in Jalisco

Food dangerous to your health served here. We had a confirmed reservation for five. When we arrived they hurried to put a table together as they had not prepared for our arrival. The table was in a tight corner beside a loud speaker. Cutlery was missing, as was table napkins and glasses for several in our group. We waited 20 minutes and finally we went to ask if they were going to come with menus, and offer drinks. This resulted in a fleury of activity and we got, bread (though it was chilled in the center) drinks offered and they took our order.

The music blasted through the speaker over our heads making conversation almost impossible. The owner told one of our group that they were short staffed because of the carnival. (Perhaps they should have refused our reservation rather than try and serve us since they were understaffed and knew that in advance). That all said the food finally arrived looking rather good, but one meal was forgotten and the person had to wait to eat till others had entirely finished their meals. The firgotten meal was served very late. They ate the chicken only to discover near the end that the chicken was not fully cooked it was raw in the middle. We showed the raw meat the waiter, who asked if we wanted it cooked more? Our member had eaten raw chicken and the waiter seemed unconcerned. He actually took it to the kitchen and removed the raw portion and brought it back. He was surprised that we wouldn’t eat it further. We complained to Jose the owner who also seemed unconcerned and said « oh sorry about that ». The bill was presented with the raw chicken meal still included. It’s clear that serving uncooked chicken is not an issue for Ok Jose. So we found the service extremely poor client service horrible and the food could clearly be said to be dangerous to...

The food was good, and the staff was courteous and professional though slow. The rest is where things went sour.

The music was entirely too loud, and he appeared completely drunk. This increased throughout the evening as he apparently became more intoxicated. The continual flow of tequila did not help either. He was screaming more than singing which made it impossible to converse with friends and family, until he would go on break which did not happen often enough. If we want a show there are myriad options for cabarets in Puerto Vallarta; we came to this restaurant to eat; music should be an accompaniment to enrich the experience, not overwhelm and overpower.

They were understaffed which caused delays and inconsistences with meals Orders were shuffled, items forgot, and it was difficult for the waiter to attend the table’s needs; very disorganized. The music only complicated the dining experience with the inability to hear anyone trying to communicate.

The owner seemed more concerned with schmoozing than ensuring his team was equipped to attend to his customers. We asked for the sound to be turned down, which he seemed dismissive, and later in the evening made a slight adjustment. He did provide a dessert drink to each in our group, however a focus on service would have been more appreciated. The bathrooms were dirty, out of paper towels, and neither toilet seat would stay up, which is challenging.

The restaurant has potential, and definitely lacks in providing a gourmet dining experience. Either be a bar or fine dining, you cannot accomplish both with...

My husband and I had a great experience at OkJose! The restaurant is located on a cozy and casually elegant rooftop terrace above Jose’s home in the neighborhood just east of Zona Romantica. We took an uber, as it is off the beaten path, and it felt like a special experience from the moment we arrived and were greeted by Jose and Gustavo. We were there on a Friday night and enjoyed the atmosphere and live music - the singer had a beautiful voice and her song selection was on point. We loved the tableside Caesar, which was prepared by Jose himself, who was doing triple duty behind the bar, as well as singing an occasional song. He has an amazing voice as well! The meal was superb and artfully presented, and we appreciated the warm hospitality and lively ambiance throughout the meal. We were truly treated like VIP regulars even though it was our first time there. Highly recommend to anyone looking for a great meal and a unique experience in PV. Thank you Jose and Gustavo and the entire...