I was led to the table with a disdainful look from the female staff in black who wrote customers name down to list at the door. 4 staffs took turns serving. When I asked in English, they nodded and left. I used Google Translate to avoid the language barrier, they also nodded and left. They served reluctantly even though I was always polite to them. Our family finished the main courses, they came out and asked "are you ready for the main courses?". The food was salty and not delicious. We didn't finish it so we took it home. The staff who packed the leftovers for us was the most pleasant staff, he was wearing a black uniform. A staff wearing white charged us and automatically added a 15% tip without any notice, I intended to tip myself but was disappointed. I came to this restaurant because I was from the US to Mexico for work and stayed at the Hilton near the restaurant. Seeing that the restaurant was close to the Hilton hotel, I wanted to try it because the space was quite quiet. However, because of the bad experiences, I will...
Read moreV is located in what I believe is an underappreciated mall, which adds to the charm of this steakhouse. Despite the mall setting, the restaurant delivers a high-quality dining experience with an impressive drink menu that has something for everyone. Whether you're into cocktails, wine, or something a little stronger, they’ve got plenty of great options to pair with your meal.
For me, the star of the menu is their Tapa, which I believe is the best beef cut they offer. It’s tender, flavorful, and cooked to perfection every time. It stands out even in comparison to more traditional cuts like ribeye or filet mignon.
As you’d expect from a higher-end steakhouse, the service is top-notch. The staff is professional, attentive, and always makes sure you have everything you need without being intrusive. If you're looking for a place to enjoy a quality steak, excellent drinks, and great service, this spot is definitely worth a visit—even if the location may...
Read moreWhile our cocktails were good, the appetizers were unremarkable and very underwhelming. However, the problem was we were overcharged for the cocktail promotion and the tip percentage authorized was ignored and a higher tip amount charged. We followed up with management and were told they would refund the difference. The restaurant then refunded the difference in the cocktail price yet refused to refund the unauthorized tip which due to the overpricing amounted to more than twice the percentage. They gave a lame excuse about the tip already being paid to the bank account...well, hadn't all of it had been paid to the account? This is a very shady practice! First by the person who ran the bill, then by management. The entire experience was disappointing and fraudulent. We will not dine there again and neither will our friends or colleagues with whom we shared...
Read more