Hennessys Irish Pub

Let’s start with the positive: great atmosphere. Great location. Live music.

The real issues? The service is beyond subpar even for Merida’s well known already poor service standard. The food was extremely mediocre with the exception of their wings (however, important to note we only tried the appetizers since they never brought our food out). Our waiter took our drink and appetizer order. I specially asked if the wings came with blue cheese or ranch sauce on the side. He told me ranch. I asked again to be sure - please note that Spanish is my first language - I told him I have an intense hate for blue cheese and he once again said that the sauce on the side is ranch. Welp, it turned out to be blue cheese, as I found out after my first dipping of the celery sticks and almost vomiting immediately after (I am pregnant at the moment so when I say my hate for blue cheese is intense, I mean it). He forgot our drinks and kept on bringing food (appetizers) without them. Once we finally reminded him of drinks one last time and he brought them out, we accidentally spilled one of the drinks right in front of him. He stood there and watched as we struggled to clean it up, wipe the table with not enough napkins, and didn’t move a single finger to help us or even bring us more napkins as he saw there simply weren’t enough to dry the puddle on the table. After seeing us struggle, he asked if we wanted to order the duck rolls, which was an odd timing all together. We said no, and he left as we were still trying to clean up the table. He never came back to help clean it. He kept on forgetting to refill our drinks the remainder of our visit even after we kept on calling him over to outright ask him for more drinks, water, coke, etc. these never came. We had to eat our appetizers without drinks… even the spicy stuff. I flagged down another waiter. Asked him to please give us some coke, water, or beer (literally anything) he said sure, asked what kind, I answered, I also asked for a second order of wings with ranch and status of our food order and he said he’d check. He brought the ranch later, but the drinks and wings never arrived. After sitting there for an hour getting slaughtered by mosquitos while simultaneously getting the worse service we’ve ever gotten, we decided to call it a night and leave. Had to ask him for the bill several times and wait another half hour for him to bring it. We left hungry, thirsty, and beaten up by mosquitos. I live across the street from Hennessy’s - I was genuinely excited to have an Irish pub right by my house. Unfortunately, sitting on a row of nothing but bars and restaurants, Hennessy’s really falls immensely short on service and quality of food. If they want to stick around, they really are going to have to do better.