La Provoleta Roma — Restaurant in Mexico City

All they do here is try to upsell you on everything and get the bill as high as possible. So if you go, know this about the place and know that their recommendations are geared towards this. In fact, I asked for the bill and got bombarded with extra stuff. Do you want to try.... I actually thought they were offering me something for free as a kind gesture as I'd already asked for the bill. About what I ordered:

Margarita was so delicious! Simple, classic, just what I wanted. Perfect

Bread that came before the meal was stale and old tasting. The condiments were so delicious, though; I overlooked it!

Ribeye was not very flavorful and the worst I've had in Mexico City yet. Especially since I was talked out of ordering something less expensive. Something I spent 15 minutes deciding to order.

The waiters were very, very kind and obviously pressured by management to sell sell sell....get the check as high as possible. I felt for them and very much liked them but the system of the restaurant andanagement was all ego and profit. Quality of the product obviously reflected in the taste. Better product, Better taste. My third visit and I will find a better place to have a steak and done. I told the manager, who interrupted a conversation I was having with a staff member, I would not be coming back.

☹️ Disappointed because I really enjoyed my time there twice before. Onward....

I hope they focus on quality and not profit. Profit...

One night in Mexico City.

Went to the Wednesday night to watch the performance, Folkloric Ballet of Mexico by Amalia Hernández. The ballett featured the traditional outfits and the history of Mexico through stunning performance of 40+ ballet group members (not my image). With that many performers on stage you where experiencing a kaleidoscope of color accompanied by the thumping of booted feet hitting the stage, plus a group of mariachi player that where perfection itself.

Mexico is very art conscious so you are surrounded by public art, historic buildings, and part of this attitude is the love of the theatre and ballet. The *building the performers staged this event is basically a mind blowing architectural experience, inside and out. The theatre itself had some of the most stunning details I have ever seen.

*The Palacio de Bellas Artes is not just one of the most prominent buildings in the country of Mexico. It’s also the major Fine Arts institution for the whole country, and has been for decades. The Palacio is the headquarters of the Instituto Nacional de Bellas Artes y Literatura (INBAL). They’re in charge of coordinating artistic and cultural activities (through policy and education) for...

I had a few meals here, and the experience was pleasant and the food of a good standard.

However at the end of my last meal, I paid with a card. The waiter clearly charged me twice and this appears on my bank statement. I showed the staff the statement and they were completely unresponsive and unhelpful. After having to speak to my bank, they confirmed that the merchant needed to reverse the payment or reimburse me.

I went back to the restaurant and they instructed me to wait one day and if the transaction had not been reverted, they would reimburse me. I waited several days and returned, and the staff were once again completely unhelpful, making me wait for one hour for the 'senior manager' to arrive. The manager then, point blank denied the conversation we had on Friday and said there was nothing they could do.

As of this moment, the situation remains unresolved and the restaurant has effectively stolen my money. The senior staff have no idea how to communicate with customers, and due to their intransigence and incompetence, I have wasted countless hours. Strongly recommend to avoid this place, unless you want to play double and then be trapped in a confusing...