Limosneros — Restaurant in Mexico City

Forgot to post this review... Dined on Oct 14, 2024 based on strong reviews about their ability to accommodate allergies, but unfortunately left feeling that my dietary restrictions were not taken seriously.

Upon arrival, the hostess asked if anyone in our party had allergies. I informed her that I have Celiac disease and a tree nut/peanut allergy. She relayed this to our server upon seating us. I also provided the server with printed allergy cards (in both English and Spanish), which he took a photo of for future reference. However, he did not read them at that time.

As we began ordering, I found myself needing to ask detailed questions about each dish to determine whether it was safe, as I wasn’t confident the server fully understood the severity or specifics of my allergies. For instance, I asked about the blackened octopus dish, which included tempura. I inquired if it was made with rice or wheat flour—he confirmed it was wheat, and simply told me to order something else. I would have appreciated more proactive guidance through the menu to identify safe options rather than needing to question each item myself.

I also specifically asked him to review the Spanish side of my allergy cards, as I suspected some of the details were being lost in translation. However, he appeared to skim only the beginning before returning the cards.

We ordered: pulled duck tostadas, molcajeteada with fresh (non-fried) corn tortillas, the seasonal chef’s tamal, pork ribs, al pastor tacos, and wagyu skirt tacos.

At one point, another server brought a complimentary sope with beans, avocado sauce, and chilies. I had to ask whether it was safe for me to eat (it was).

Later, during the tableside preparation of molcajeteada salsa, our server asked if the “deep-fried” peppers used were safe for me. I once again raised concerns about the fryer and potential cross-contact. He confirmed it was not safe and quickly stopped the other server from proceeding.

After the molcajeteada, there was a noticeable lull in service. Eventually, our server returned with a dessert menu, despite us still waiting on several dishes we had ordered. When we inquired, he checked the system and said, “No, it’s not working,” without further explanation.

At that point, we requested the bill and left.

Unfortunately, I did not feel safe dining here. While there was some initial acknowledgment of my allergies, the follow-through and attentiveness throughout the meal were lacking, leaving me uneasy and...

Save yourself the hassle and avoid this place if you want to have a decent dining experience.! This restaurant needs to be reminded that they are in a VERY competitive industry and they should not take their place for granted. The ambiance & perhaps the quality of their cuisine (if available) might be the foundation for a nice reset. A few basics: We were greeted and seated by who turned out to be the general manager (Carlos Tamayo), who reminded us that their guests book their reservations 'months' in advance when we kindly requested a booth. (Even though the place was half empty on a Wednesday night). -Our server (Octavio Pozos) made a very unfortunate comment about prices while we were selecting a bottle of wine. We were debating between a 'Cru Garage Cab' from Valle de Guadalupe & a Cabernet Franc from Argentina. Our server mentioned yet another wine but he said that this wine 'was too expensive', gave us the price (even though we did not ask for it) and walked away. This was very rude and offensive of him because the last thing a server should worry about is if a particular guest could or wants to pay for a certain bottle, we were singled out.! -The following courses were not available: LAMB CHOP / T-BONE (first selection), RIB EYE OR PICANA (second selection), TOMAHAWK (third selection). It is completely understandable that sometimes a kitchen runs out of certain dishes, however; our server could have indicated from the beginning of our dining experience that several of their main dishes were not available. After this last pitfall, we requested our check and let Mr. Tamayo know about our experience. We paid our tab in full plus twenty percent gratuity and left. I want to make clear that this is an honest review & constructive criticism to 'Limonsneros' (beggars in Spanish), we are not the type of guests that ask for or want freebies. 'Limosneros' is a 'has been' place that might have been significant a few moons ago. I personally beg you not...

Food was okay but service made me doubt if this restaurant operate with integrity. Here is our experience:

We booked this place to celebrate my GF's birthday at 10/28, but it turned out to be a disaster.

Upon our arrival, the front desk seated us on a corner table which is dark and isolated from other guests, while there are several bright tables available in the main dining hall. We couldn’t help but notice that most white guests were seated in the main dining hall, while Asian guests, like us, were often placed in the more secluded corners.

What's even unpleasant is the dining experience. Our waiter dropped two "BRAISED CHEEK DONUTS", one on the table and one on the ground. He wanted to continue serving us with the one on the table, and I said no. He took it away and promised to bring us two new ones. He then immediately came back with one donut (which we suspect is the one dropped on the table) and never served the second one again.

Then he told us a dish we ordered was no longer available and ask if wants to change to another a chicken dish. We said no and skip that dish. Then after a few minutes he came back and said: "Oh we have that dish again. The other guests are ordering it but I reserve it for you". We were very delighted but when he served, we found he didn't have the dish we want at all and continue serving us with the chicken dish that we explicitly said to skip. We told him this and he said "oh I might have mistakenly told you the wrong dish", but nothing else, no apology no attempt to make up.

Overall I am very disappointed at this restaurant and DO NOT recommend...