It took awhile to write this review because I was checking out lots of restaurants in San Miguel & wanted to compare it and give it justice.
First of all, Mario the owner is very attentive! Someone commented that he has a bad attitude, which I disagree. Does he have a unique personality?ABSOLUTELY!! He is a small business owner trying his best to please and satisfy everyone that enters his restaurant. He is the hostess, waiter, bartender, comedian, entertainer but most importantly, he is welcoming you as a guest into his home!
I wish I had taken pictures of the food before stuffing my face with all the deliciousness we ordered! We all ordered Palomas to drink & Mario looked a little puzzled, so he asked, "What's in it?" He came back with one of the BEST Palomas we've ever had!! He could've easily said we don't have that, but again, he is in the business to serve and make all his customers happy. Another detail I wanted to point out was when Mario asked how the food was? Seeing that our plates were completely empty, he saw we loved every bite. Well, 5 minutes later, he came to our table with the woman who prepared our dishes. I forgot her name but Mario acknowledged and praised her for being a part of his team. These are the small business owners I want to patronize♡
As I mentioned earlier, I went to a lot of restaurants that ranged from $-$$$$ during my stay in San Miguel and Mario's will give you that laid back Welcome to Mexico kind of feeling. Do not expect air conditioning, hovering servers or fine China. Show up with an empty belly, flip flops & a...
Read moreIf I could review this place 0 stars I would. I would not recommend this place to anyone as the customer service is absolutely terrible. I was very excited to try this place out as I read the online reviews and multiple friends & family have recommended as a must try in SMA. Since the place is very small and seating is limited, we waited outside for about 15 minutes until a table was available which was no problem since we were able to order drinks while we waited. As soon as we sat down at our table is when the terrible customer service began. The gentle man in charge immediately began to rush us as he claimed he had a “food delivery” within 30 minutes & he didn’t want our order to delay which is understandable except for his rude tone of voice and gestures. When we asked about plate ingredients he became angrier and insisted we read the menu instead of asking him. Since the gentleman was clearly irritated and unwilling to answer our menu questions we asked for the check in which he just laughed and placed our change on the table without even acknowledging us further. He knew we were upset about the service and he basically rushed us out. I have honestly never felt more disrespected at a dining experience in my life. I would have preferred to have been told to come back on a different occasion and not have been treated the way we were. I understand everyone is short staffed and that he could have been stressed due to his food order, however you never treat customers...
Read moreVery bad service the first minutes we sat down the man name Mario said you need to order all in a same time because we have a large order to work on , so we did we were 5 peoples the food were horrible no flavor just a lemon and salt for the price Very expensive and the amount of food Very little I personally order crabmeat for 300 pesos a plate and was very salty and no flavor at all beside we put me to work he was passing the food to me and the drink and I was delivering to the people on the table and him standing in a same spot .Very bad attitude when in time to pay said just cash no credit.card in a bad way with a wrinkle receipt and ugly hand writing end up paying 2500 pesos and we were still hungry I do not...
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