DO NOT ATTEMPT TO DINE HERE IF IT'S FOR BUFFET SETTING...
Maybe if it's a regular day they will be better! "MAYBE"
I did not put any comment earlier since I believe 1 star is too much a score for the restaurant. If I could give a zero or negative score I would have but the resto had to comment as if it is our fault we got a traumatizing experience from their resto.
We are 9 people seated for a space enough for 6people.
Do not bother to book an appointment they will accomodate walk-ins even if they are at capacity no regards of the customers' comfort.
Food nothing special. I even said to myself I'll just enjoy dessert but to my surprise we just got those chocolate in small glass and only 2 of 9 people in our table got to have the cookie and cake bite size. Overall food is not worth the 255dhs per person for this buffet.
We opted to check the buffet table because it doesn't feel like the "VIP" table. We waited to be served but noone really listens.
Service: I think they are good people, knows their way on plates, carrying four at once but needs more training on customer service and service etiquette.
Please do not serve sushi if you will not provide the sauce. We got our sauce after all the sushis ran out.
To Meat,
These reviews are for you to improve. Do not try to persuade us to remove or change our reviews without doing any change on your end.
Not really so nice to Meat you!
Seriously...
Read moreMe and my friends (9 of us) decided to experience the first time the FTOUR this Ramadan, so we got advance booking with them and opted to have VIP service so that we will not have any issue on lining up with their Buffet..
Unfortunately, they put us on a table that is very crowded (good for 6 persons). it's so tight we are not able to enjoy our food as we are squeezing together in a linear seat supposed to accommodate only 3 persons on 1 side but we are 6 of us in there.. We ask the staff to give us more seats or relocate us on different table but nothin has been done..
We maybe expected too much from the beginning, but the restaurant should have not accepted our booking if they will just put us in a tight space just to have customers.. And considering it's a VIP service.
Overall we just enjoyed our time, food wise was also not satisfying and because we are not able to choose the food we want in the buffet as we are just waiting to be served by their staff.. Moreover the service was a total disappointment, although the atmosphere is nice maybe if we are not in a crowded space..
I hope they will not do the same to other customers in...
Read morele 08/04 jina nfetro 3ndkum après avoir vu vos posts sur instagram, fash wsslat w9it lftor bnadem khwa le buffet du coup 7na b9ina b walu, ta mn l’eau u les couverts on les avait pas, glna mashi mushkil hitash gltu lina bli lbuffet ghay3mer encore deux fois. b9ina kantssenaw bash lbuffet i3emer mais ma3mersh u bdaw kikherjo des plats akhrin li mabghinash. Ils ont commencé à nous servir à table sachant que c’est un buffet à volonté, si vous voulez servir à table matkedboush 3la nass u tgulu lihum ra c’est un buffet à volonté, ana bagha nhez mon assiette u nkhtar 3la ra7ti shnu bghit u shnu mabghitsh et pour le prix de 198dhs ra hadshi li khasso ikun.fash on à réclamer au responsable ma3jboush l7al hitash on a refusé de prendre dakshi li kanu kijibu lina à table u 7na bghina par exemple les sushis, les nems, les frites, les tajines mais mab9awsh. Fash tle3 lina dem bghina nmshiw galik vous devez payer 792dhs ce qui n’est pas logique sachant que maklina walu u fash reclamina le responsable galik 7egga ma3ndi mandir likum ghatkhelsso wakha maklitu walu et mabgha ga3 issme3 l notre réclamation u bda kighewet u kigul bli c’est la première fois itra had lmushkil ce qui est faux hitash y a d’autres commentaires négatives qui disent la même chose. Fash nedna khrejna sans payer c’était bash ndwiw 3la berra hitash bash dir liya un scandal 9odam tes clients pour te montrer supérieure à nous maghansskotsh 3liha. Khrejna et dwina u glti lina “shnahuwa l7el li bghitu db” gelna lik a sidi 7na bghina t9ad lina l’addition hitash c’est impossible nkhelsso 792dhs u maklina walu, glti lina shhal bghitu tkhlsso, glna lik shouf nta li t3ref. Mshina dkhelna 3ndk au restaurant glti gha glsso ana ghanjib likum makla li bghitu u fash glna lik 7na bghina hadi u hadi glti lina ra mab9ash u 7na aslan kan tle3 lina dem u mab9ina baghin walu, finalement glti lina khlsso 400dhs u li khelessnaha 9odamek + un ftour gratuit 3la 7ssabek et glti lina promis u bli makand7koush. Ewa fash 3eyetna 3lik la semaine dernière (pas pour profiter du ftour gratuit mais pour vous donnez une deuxième chance et bash n3rfo wash lmushkil mn le restaurant ula mn les clients li hezo kter mn l9yass dyalhum kifma glti)3eyetna nreserviw une table glti lina comme quoi que nouhaila khellat une étoile f google u khassha t7eyedha bash njiw nfetro 3ndkum, ye3ni nta katbi3 la réputation dyalek, glna mashi mushkil tani n7ydo dak le commentaire et tu nous a assurer une table 3la 7ssabek VIP le lundi u ma3ndksh kifash tkedebna hitash on a des preuves u mli jina 3ndk lundi glti lina ra mageltsh likum tnin et fallait m’appelait avant sachant que premièrement nta li khassek t3eyet bash tconfirmi avec le client et deuxièmement 7na 3eyetna 3lik lundi pas mal de fois mais katshedna boîte vocale, u glti lina mab9atsh blassa, ma3ndi mandir likum jiw mercredi. C’est indispensable hadshi li kadiru fih, katjibu bnadem mn ma3ert mnin u sayem bash f lekher tssiftoh bla ftor. Ra ta 7na on est des gens de domaine et vous le savez déjà donc maghatjish douz 3liya, mashi hitash je suis une cliente rani mkelkha u makanfhmsh les principes de restauration, c’est pas le cas. Kun khelessnak 400dhs u mageltish lina ajiw pour un ftour gratuit makenash ghanwsslo l had l7ala mais nta tu nous a promis. 7na l7ed l2an t3amelna m3akavec du respect u ma3emerna makhesserna m3ak lhedra, 7na bghinak ghi t3amel m3ana avec du professionnalisme. Et en répondant à ce commentaire, adressez-vous...
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