Incorrect!!! They brought out a dish we didn’t order and wanted us to pay for it just because we supposedly didn’t say anything right away. Of course, that’s not what happened, but I’m baffled that they insisted we pay for it as if it were our fault…
Reply for your answere:
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Good morning,
It is very simple and unfair to dismiss this matter by saying that the complaint is false.
It is not true that we did not raise the issue immediately. The answer we received at the time was simply that this dish had already been charged to our table.
I believe that if you review the camera recordings, it will be quite clear when we first reported the problem.
Yes, we have been to your restaurant several times, and that is exactly why I am extremely disappointed with your attitude and with the unfairness of the way this situation...
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