I was there couple of months ago in winter. I always go there and send my customer there. But this time was different. It was in the morning and they were preparing to open. So it was very cold outside and I knocked the door to ask if it was possible to enter in and my fingers were dead frozen. There was a white waitress there I ask whT time will they open she said to me in 15 mins which was OK for me to wait and have my hot chocolate as usual. 15 mins passed still not open . I knocked again to know if now I could get in but still being denied . She said again 15 more mins. Now I asked if by the meantime I could stay in because it's very cold the girl was confused and asked a lady which is black nothing against color I'm myself I'm black she came up really rude attitude I said it was supposed to be open 30 mins ago and it's 45 mins passed still nothing. She said that they were still preparing the place and that I don't make her salary there. I was really passed off and cold . I don't know is she was the owner or not and that other girl no sympathy at all. I wouldn't recommend this place of you don't see the true side of the staff there. Really bad mentality. I will spread the workday to make sure you always get bad comments unfortunately speaking from...
Read moreWhat a truely horrible place.. The most unfriendly waitress ever. At my request to wipe the dirty table , she handed me the cloth and spray saying “I can’t reach your table, but you can do it yourself” Took forever to order food. In the end we left, without ordering lunch. Even bringing us the bill took so long we just left money on the table. If you want to go to a place with extremely poor service, this is your go to!
ADDITION after response by owner: What you describe is a plain lie - we did not insist on sitting at that particular table, quite the opposite; we picked a table with space for 3, but were told we couldn’t sit there.
People, just like robots, can be trained to be kind and hospitable. A prime location is no excuse for rude behavior.
PS : Wow, you have time to respond to my review within the hour! Maybe spend it attending to your customers.. (or...
Read moreA small cosy café-restaurant near Carré and ofcourse the Magere Brug is across the road. The Café is situated in an old building, so the inside is really tight and there is not much room to wiggle.
Nonetheless the service is swift and attentive. The food was great! We ordered gamba ajillo as starter to share. It was so delicious! As maincourse we had the Ribeye and chef-special Andijvie Stamppot.
The ribeye was good, but lacked a bit of taste. The Chef special was a real treat! I was jealous for not choosing this dish myself.
As dessert we shared their signature icecream dish. Though very delicious. It felt a bit like a normal Dame Blanche.
Overall i will rate this restaurant a 5* because of the attentive service and overall delicious food. We had a wonderfull diner here. The price was a bit high for me, but considering the location, it...
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