I visited Food Brothers on 16/08/2025 at around 10 PM. I ordered the €26 Dutch XL Grill Beef with an additional €5.50 fries. To begin with, the food itself was a disappointment: the burger was served without even asking how I wanted it cooked, and what arrived was a dry patty lacking in tenderness and juiciness. For a dish marketed as Black Angus and priced at €26, this was unacceptable and felt like pure overcharging.
But what truly shocked me was what happened when it came time to pay. Hidden away on a small plaque, the restaurant declares that it charges a €1.75 fee for card payments with Visa, MasterCard, and American Express. This is blatantly illegal under European and Dutch law.
Under Directive (EU) 2015/2366 – the Revised Payment Services Directive (PSD2), Article 62(4), EU member states must prohibit merchants from charging consumers extra for the use of payment cards regulated under Regulation (EU) 2015/751. This covers all consumer debit and credit cards issued in the EEA, including Visa Debit, Mastercard Debit, and Maestro. The Netherlands has implemented this directly in its national law under Dutch Civil Code (Burgerlijk Wetboek) 7:517.
When I confronted the staff, the worker immediately claimed that “Visa Debit is not covered, only Maestro is” and that “the business has to pay extra fees.” This excuse is both misleading and false, as the law is crystal clear, and business costs cannot be shifted illegally to the consumer. His defensive tone and quick response made it obvious that this wasn’t the first time a customer had raised the issue.
To make matters worse, the surcharge was not even listed on the receipt. Instead, the worker manually calculated it and entered it into the payment terminal so that the receipt would not show the illegal fee. This is a deliberate attempt to conceal the violation and make it harder for customers to report.
This restaurant is not only serving overpriced, mediocre food, but is also knowingly and systematically breaking both Dutch and European law. The surcharge on card payments is strictly prohibited, and their method of hiding it from receipts shows clear awareness that they are acting illegally.
In sum, avoid Food Brothers unless you enjoy paying high prices for average burgers and supporting businesses that openly disregard consumer protection laws in the Netherlands and the...
Read moreTwo brothers are working hard together, making every order with love and honesty. The restaurant in the heart of Amsterdam city. It is open till late at night. I would classify this restaurant Adnan gourmet burger restaurant. There are very few chairs and tables. I remember there bein a total two four seater tables and one two seater. Every single item is made to order from scratch. Iorderedr the Angus burge, which was the most expensive item in the menu. The Angus is made from Australian beef. It was a good burger but I personally enjoyed the beef burger with local Dutch beef better. The spicy chicken burger has a nice kick. The French fries were excellen, and the fried chicken has your typical American style fried chicken flavor. The batter was perfect and chicken was crispy. I did notice other customers eating the spicy beef burger. I will have to try that on my next visit. The portions are large. The size of the burger large lots of bread and toppings. Go for it only if your hungry. A mix crowd of people come from allethnicitiesy. The owners are very polite honest and kind. You may have to wait 20 minutes or longer during large evening crowd but it's well worth it. I can understand why some reviewers have rated this restaurant a 5.0. I have eaten in many burger restaurants and thus I am comparing it across the various styles and locations I ate at across the world. I believe this place has potential to do better. I think there foundation is very strong and this restaurant can grow to be a bigger brand. One suggestion I must add is to give bread option. The bread was good and unique but it was a bit on the harder side. A super soft bun would be a nice option to add. Also use more fat on the beef. The burger did become slightly dry. It was not due to being over cooked but we need more fat in mince meat. The restaurant is 100 percent halal. I wish brother Murad and Abdul haq all the best in the...
Read moreWe visited Food Brother Amsterdam recently, and wow – what an incredible experience! From the moment we walked in, the vibe was welcoming, and you could tell the team genuinely cared about both the food and the customers.
The burgers were absolutely next-level – juicy, flavorful, perfectly cooked, and packed with fresh ingredients. Every bite was a pleasure. The buns were soft yet firm, the sauces were house-made and delicious, and the toppings were just right. You can really taste the quality.
And it’s no surprise they’ve got almost 1,500 reviews with a 4.8 rating – they absolutely deserve it! The staff were super friendly, fast, and clearly passionate about what they do. It felt less like a restaurant and more like a food experience made by people who truly love burgers.
It’s honestly one of the best burger experiences I’ve ever had – not just in Amsterdam, but anywhere. Whether you're a local or a tourist, don’t miss this spot. Food Brother is doing everything right. We’ll...
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