I had an TERRIBLE time at this restaurant. It actually gave me anxiety eating here. We sat at a table for 20 minutes and no one came up to us to ask for our drink order. I had to ask for everything multiple times from multiple people and no one ended up bringing these items.
For example. I had to ask for both of my cokes. It took 1 hour to receive them. I was going to order a third, but changed my mind because it took so long. The waitress said the bar had to make a fountain drink. And then proceeded to make it herself. As expected.
I asked for ranch from three different staff members and none of them brought it.
The food was horrible. I had a chicken wrap and it was disgusting. I took two bites. My friend ordered the quesadilla and also said it was awful. We paid $60 for a meal that was horrible that we didn’t eat.
The wait staff was extremely rude, unfriendly and unhelpful. It’s time to fire your whole wait staff. Our waitress had the worst attitude ive ever experienced.
She also was walking back and forth not accomplishing anything. Not looking in our direction. And never checked on us.
She then proceeded to hand me her tablet for a tip. I looked at her and said no.
Overall very disappointing. Do better.
Please go to any...
Read moreI have never written a negative review, as a small business owner I get the impact. This was my last night in Aruba. As a family we wanted a low key dinner on the beach to watch the sunset one last time. We ordered drinks and apps initially with water, no option for tap water which is great in Aruba. Everything came out and was good within 15 minutes. We ordered just burgers and fries for dinner and waited about 40 minutes. No food came out so we went to the beach to watch the sunset. We walked back into Carlitos and still no burger and fries, there are only 4 of us. I approached the bartender and asked for our waiter and food. She said it was coming out. About 80 minutes later our hockey puck cooked burgers came out. It was so bad we didn't even eat half of it and I have one teenager and one pre teen. There were about 10 patrons in the beach bar, we were the only ones who ordered food. Our last dinner on the island and it was a terrible experience. I did think it was ironic we had hockey puck burgers with a big old Bruins Flag was waving...
Read moreCarlitos provided an excellent lunch experience. One of the best aspects of this restaurant is its convenient location just off the beach. We strolled over from the Holiday Inn beachfront and found ourselves at Carlitos in no time. The menu offered a variety of mixed drinks, beers, and a diverse selection of delicious burgers, sandwiches, fish entrees, starters, and sides. I opted for the chicken sandwich, while my friend chose the veggie quesadilla. Both dishes were outstanding and exactly what we needed after enjoying a few beers and other drinks on the beach earlier. The service was top-notch and impressively fast. I highly recommend this place for its exceptional food and...
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