Gelatissimo Bus — Restaurant in Aruba

The gelato at this location is delicious, however, the staff picks and chooses how they will serve their patrons. Normally, there’s a cashier that you pay for your desired scoops of gelato. We had a late dinner at Daniel's (another Gianni's Group establishment). We spent a ridiculous amount of money at Daniel's Steak House. We decided to go to Gelatissimo for dessert. I walked to the cashier area to pay for my scoops of gelato; but there was a sign that displayed Cashier Closed. Pay at the bar. It did NOT say pay at the bar first! I saw several other patrons waiting in line to get their scoops of gelato. There were about 7 individuals ahead of me. The server politely advised the patrons to pay at the bar.

Now it’s my turn. Yay!!! The server looked at me and then she advised that I go to the bar to pay for my gelato before she can serve me. I asked the server, “What was the difference between me and the 7 or so patrons that were before me?” The server politely repeated herself and asked that I go pay at the bar first before she can assist me.

The manager Tajmin got involved and wanted to explain their process to me. Even though I informed Tajmin that I understand their normal process, nevertheless, I didn’t understand why there’s preferential treatment. Now, you’re asking that I go stand in line all over again. I asked Tajmin for her business card 28 times. She politely refused to provide her name and her business card (she did not have a name tag on). Eventually, another manager from the neighbouring restaurant, Amore Mio Pizzeria, interjected and asked what’s the problem. I briefly explained my experience with Gelatis and he simply asked Tajmin to provide me with her business card. And she did.

Neither manager apologized nor exuded any type any type of empathy or concern. Both managers simply wanted to bark their processes and how many years they've been in business. A simple apology and a show of appreciation would have sufficed for me. I did not ask for anything free. I'm willing to pay like everyone else. Equally. When I looked around, I noticed there were no patrons of colour at this establishment. Maybe all of the locals and/or tourists are aware of the implied discrimination; maybe this is a one-off experience. It's my first time to Aruba, One Happy Island. With 96 different cultures, I was caught off-guard with discrimination. I rarely write reviews, and when I do, I always try to post positive reviews when I receive exceptional service.

This experience took me back to 1960s America where people of colour could not enter any establishment through the front doors.

If you are a traveller of colour or anyone who finds discrimination despicable, I would not...

Gelatissimo Bus in Aruba is a true gem! This unique gelato spot, housed in a charming bus, offers a delightful experience for anyone with a sweet tooth. The location is convenient, and the colorful bus itself adds a fun and vibrant touch to the area.

The gelato is absolutely delicious, with a wide variety of flavors to choose from. Every scoop is rich, creamy, and bursting with flavor. Whether you're into classic options like chocolate and vanilla or more adventurous flavors like passion fruit and tiramisu, there's something for everyone.

The staff at Gelatissimo Bus are friendly and welcoming, always ready to offer recommendations and let you sample different flavors before making a choice. Their enthusiasm and passion for gelato shine through, making the experience even more enjoyable.

The outdoor seating area is cozy and inviting, perfect for relaxing and enjoying your gelato while soaking in the Aruban atmosphere.

Gelatissimo Bus is a must-visit for anyone in Aruba. It's a delightful spot that promises delicious treats and a unique experience. Highly recommended for all gelato lovers – we can't...

Delicious Gelato & Upstairs Charm: Gelatinissimo Bus Review Craving a sweet escape in Aruba?

Look no further than Gelatinissimo Bus! This adorable converted bus boasts a unique setting with charming decor, instantly adding a touch of fun to your treat.

Gelatinissimo Bus truly shines in its accommodating attitude towards various dietary needs. Their extensive allergen list ensures everyone, from gluten-free friends to vegans, can find something delightful. My personal escape from the Aruban heat was a scoop (or two!) of their delicious gelato, which hit the spot perfectly.

The friendly staff added another layer of sweetness to the experience. They were welcoming and helpful, making the whole visit smooth and enjoyable.

Things to keep in mind:

The seating is mostly upstairs, which might not be ideal for everyone. Due to its popularity, there can sometimes be a wait. Overall:

Gelatinissimo Bus is a must-visit for anyone craving a delicious and unique gelato experience in Aruba. The charming atmosphere, diverse options, and friendly service make it a sweet stop you...