Neef Rob, de Espresso- & Theebar van Delft — Restaurant in Delft

A disappointing experience. I visited this cafe at 1030 on a Saturday and had arranged to meet a friend. There were just two other tables seated. After ordering a coffee, I opened up my laptop which I planned to use for a few minutes whilst I waited for my friend. I was soon politely asked by one of the staff members to stop using it. At that time, I learned that this is the cafe's policy - it would be helpful to know this before sitting down and ordering a coffee. A few moments later, after closing down the laptop lid, the owner came to ask me to leave. The owner's presence was over-bearing and rude. After reading other reviews, it is reassuring to know that I am not the only person to have been at the receiving end of the owner's bad temper. Evidently they do not care for certain customers. I can not speak for the coffee or food but I will not be visiting again nor recommending to others after...

the cafe was really cozy and nice to be in, with everything neat and inviting. but my visit last sunday didn't go as expected. i didn't know they had a rule against using laptops on weekends. the way Rob told us about it was a bit shocking. instead of just letting us know nicely, Rob raised his voice about it, and it felt like everyone in the cafe was staring at us.

other than that, when we asked Rob for tea recommendation, he wasn't very friendly. he made a sarcastic comment about having 300 kinds of tea, which wasn't helpful. it would have been nicer if he had asked what we like and suggested something new to try, since you guys said it yourself that you like to interact with your customers.

anyway, i'm not upset or anything. i just hope Rob would be more nicer to people in the future. being friendly can really make a difference. i wish the cafe well and hope things are better next...

We enjoyed some lovely chocolates, specialty coffee, and nice, warming tea at Neef Rob. The seating area is tremendously cozy and a great place to relax after walking around. Service was friendly and energetic, too! All of the chocolates we tried were delish, but my favorite was the dark chocolate with coconut. And the alcoholic "chatter water" packs a warming punch! Highly recommend coming here for some tea, coffee, and a sweet or savory snack in the morning or afternoon. Skip the chain coffee places and enjoy a spot with...