The Butcher — Restaurant in Leidschendam-Voorburg

First of all i have to say that i have been an absolute fan of The Butcher since they came to Westfield, NL, recomending them to all my friends, but things have changed, specialy the terrible attitude of the woman in her 50's, she is extremely rude to customers, she behaves as she is the boss of every one there, including the customers, she was sending me away as my hamburger was not ready, in such a terrible rude way. I explained i was in a hury so i wanted to wait there, but she didn’t like it, unfourtunately every time she is there is the same story, terrible service and bossing around customers, but this story goes worst, I have 2 theories; due to her insatisfaction, there was something added to my hamburger that and I was food poisoned, otherwise something went very wrong with the hamburgers that day (20-April-2024) I spoke with staff who works in the mall and eat there and said they got food poisoning from the butcher in the past.

Very sad that this is happening, i used to love the friendly staff and the...

The worst food ever. I was with 2 of my friends, we order the same time from different places, after 10 min they was start eating and I was still waiting for my burger from this place..I order one burger ,one onion rings and I was waiting for 46 minutes. The onion rings was burn and dry and brown, I need to return it and ask new one. It was not possible to eat it. She start making another one and I give the burn onion rings back. She was angry 😡 and not nice to me. She didn't ask apologize. She turn her face and the time she was making the onion rings, saying bad words. The burger bad test,the sauce also. One Star it's to much believe me. Not friendly, bad food, expensive, waiting for more then 40 minutes. For sure I will never past from there. And I will inform all my family and friends not to get food from there. This store need faster chef and friendly people to work there . They charge me 36 euro for one burger one onion rings and...

Wish I would have checked the reviews before eating at this place, but we were in the mall and had already been turned away at the sports bar due to the crowds. After waiting in line for more than 20 minutes at around 8pm (the electronic self-checkout was extremely slow and unresponsive, people using it were even slower due to not checking the menu before hand and taking forever to pick what they wanted, plus it would only let you select "well-done" for how you want your burger cooked, otherwise the menu wouldn't allow you to continue/complete your order), it took an HOUR to be served disgusting BLACK/burned hamburgers and everything (regular fries, sweet potato fries and mozzarella sticks) was cold, over-cooked and over-priced. NOT...