I recently had an extremely disappointing experience at Le Nord restaurant that left a sour taste despite an otherwise pleasant evening. As always, the servers were friendly and attentive, and the ambiance was lovely—everything you’d expect from this cosy restaurant. However, our visit was marred by the unprofessional and rude behaviour of the manager.
While we were informed ahead of time that our table needed to be vacated by a certain time to accommodate other reservations, the manager’s handling of this request was completely out of line. As we were finishing our drinks, the manager aggressively approached our table, slammed down the bill without any word of courtesy, and then proceeded to turn over the "RESERVED" sign on our table in an almost theatrical fashion. It was clear from their tone and actions that they were rushing us out, but there was no need for the hostility. We felt completely disrespected in a place where we almost always have an enjoyable post-work gathering.
The servers, on the other hand, were nothing short of fantastic—attentive, warm, and professional. It's a shame that their hard work was overshadowed by the manager's poor handling of the situation. This kind of behavior not only reflects badly on the manager but also on the restaurant as a whole.
While I understand the need for turnover, there’s a right way to handle these situations, and the manager's approach was anything but courteous. It’s a shame, because Le Nord could have been a place I’d recommend, but after this experience, I can’t say I’ll be returning...
Read moreA Regrettable Experience at Le Nord, Rotterdam
I was initially drawn to Le Nord in Rotterdam because of its promising reviews and the allure of its menu. However, the evening turned out to be a stark departure from my expectations. From the outset, the service was glaringly inadequate. I got the distinct impression our female server was deliberately avoiding our table, and there were moments I genuinely wondered if she'd forgotten to relay our orders to the kitchen.
Our patience was truly tested when a simple request for a bottle of wine took 20 minutes to be fulfilled. But the real frustration set in when we waited close to 2 hours for our main course. When it eventually arrived, it was a sheer disappointment. The meat dish, despite being priced at 31 EUR, was disappointingly bland and lacked the expected flavor, as can be seen in the photo.
I had envisioned a memorable evening to bid farewell to a colleague, but the ordeal at Le Nord marred the occasion. Given its location and ambiance, the restaurant had such potential to offer a great dining experience. The area boasts many other dining options that undoubtedly provide better service and food quality. After this experience, I'm certain I won't be returning to Le Nord, and I'd recommend others to venture elsewhere in the...
Read moreA nice place with varied selection of food and drinks. Seems like the restaurant is aiming high but the quality of the dishes we had did not meet our expectations. Hopefully we were just a bit unlucky with our experience. The presentation of the dishes we ordered was great initially, but unfortunately the combination of flavours and textures could be better composed, thus the three star rating. For example carrot garniture served in three versions, both mash, fried and steamed, but all tasting more or less the same. The melted parmesan on the ravioli dish was very salty, with what felt like a layer of lemon juice floating around the pasta. Could then hardly taste the mushroom filling of the ravioli, the sauce drowned the flavour of the pasta. It must be mentioned, though, that the pasta it self was perfectly al dente and seemed like good quality. The service was a bit slow and staff had a somewhat nonchalant approach. The restraurant is located in a lovely quiet area close to Rotterdam centraal, placed in an interjunction next to other restaurants and cafees, with outdoor seating. The area has a lovely vibe to it and seems to get busy for dinner,...
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