Walter Benedict — Restaurant in The Hague

I recently visited the restaurant for brunch with my boyfriend after it was recommended by his friend. The ambiance and location are indeed beautiful.

However, our experience took a turn for the worse when two wasps repeatedly attacked our food and us. As someone with PTSD related to wasps, I was extremely stressed and scared. My boyfriend tried hard to keep them away, but they wouldn’t leave us alone. Despite witnessing our struggle, the staff walked away without offering any help. When we asked for assistance, they just told us it was "natural" and handed us an empty glass to catch the wasps ourselves.

While I understand that dealing with wasps outdoors can be challenging, I would have appreciated some effort from the staff to show they care about our situation. Eventually, they moved us inside after 10 minutes being suffering, but by then, our experience had already been negatively affected.

This lack of support made me feel embarrassed and extremely uncomfortable in a public setting. I couldn’t help but wonder if my ethnicity played a role in the staff's dismissive attitude. I truly hope that wasn’t the case, but it’s difficult not to question it when you’re treated so poorly.

While the location and atmosphere were nice, the service left much to be desired. The lack of empathy and assistance from the staff ruined what should have been an enjoyable meal. I hope this feedback may contribute to improving their...

Considering the reviews we seem to have been the unlucky ones. We booked a table for 5 people for dinner to celebrate a special birthday. Upon arrival, we received a table for 4 with an additional seat at the side, a bit to narrow and not in line with the budget you pay a at this restaurant. We had to wait around 15 minutes before our order was taken, considered we were the last ones and it was pretty quiet, we expected maybe some more customer minded focus. The atmosphere in the restaurant was cosy and quiet. We had to wait more than 70 minutes before our dinner arrived, for 5 people we received a small bowl of fries, 2 additional bowls were promised but were only delivered more than 10 minutes later, which was again very sad considering the prices. The taste of the food was high standard, however the temperature was not, the food was lukewarm. Since it was 9pm30 we continued eating (our bad) and I mentioned the sad event of occasions when they came to clean the table. Instead of a customer minded apology, there was more a defence of that it was too little too late to complain. The restaurant has high potential, but if (and which can happen) you make a mistake, own it and don't go in stupid defence modus without any reason. For a dinner of around 250€ we expected another...

Part 1 Just stopped by for a quick lunch and wasn't expecting much but walked away full and happy. It was crowded, as expected for a Sunday so we ate at the bar. Very good choice since you can feel the vibes of the place, It was busy but the owner (Bas) made time to stop by and talk We had excellent food and service from the "team". We highly recommend if you are looking for good food, lively atmosphere, and great music, they'll even share their spotify track list if you ask..

Part 2 Returned the next day for drinks and snacks because we had such a good time the day before, This time we met John the co-owner and had another fantastic time with drinks, food, and conversation. Servers Robin and Martyn were very busy but, once things slowed down, we had a great time talking with them. We heard they are opening up a 2nd place called Franklin in the part of the city with streets named after inventors. After we closed out our bill John popped open another bottle of wine to share with us,

If you are in the area and from out-of-town (or country like us), stop in and have a drink and some food, The whole "team" makes you feel like you are back at your favorite home bar or restaurant. Great food or snacks, reasonable prices, and very...