Subway — Restaurant in Ōtara-Papatoetoe

Another Zero star visit today. 09/06/22 Girl that was working at 5:30pm was so bad at her job. She tried to make the sub without heating the meat, just by putting it in the bread toaster for longer which burnt the cheese, like actual black on top burnt. I told her I wanted the other sub fresh so she was forced to heat the meat, she then proceeded to use a dirty used heating silicon tray which had lots of greese and fat on the bottom as though she had been using it so many times without washing it. She cross contaminated the meat and vege sub by going back back forth between them while preping. Hope she receives some proper training!

Wish I could give zero stars, I rushed over and got there at 8:40pm as the store advertised that they close at 9pm and was refused service by the worker. She had packed away most of the salads already and I said I would take whatever she had and I was still declined service. Hope she is told not to close earlier then the advertised time because this is very frustrating and disappointing. Would not recommend this location to anyone because of rude and unprofessional staff.

Another visit - I ordered a breakfast sub and the eggs were extremely over cooked and rubbery. Customer service was very poor. Their staff need to be trained in customer service. Very very disappointed.

Another Visit today, wish this place wasent so close to my place... I got there only for convenience. The girl working there again looked as though she hates her job soo soo much... mad look on her face 😠. Tried to serve me with yesterday's bread... and when I asked if it was from today she was not happy at all... over all a zero star experience. Would...

[First time leaving a one-star review]

Upon arrival, the staff member already seemed disinterested and unengaged, like he didn’t want to be there. My partner placed an order for two sandwiches and to avoid mistakes, he tried to explain one order at a time … Instead, the worker insisted on taking both at once.

Despite my partner being clear and patient, the worker appeared annoyed by the details he gave. The worker rushed through the order and ended up getting both sandwiches completely wrong.

What makes it worse is that I’m allergic to olives — which my partner specifically asked not to be included in one of the sandwiches — yet he added them to both orders (which we were both unaware about until we began eating)

This felt careless and inconsiderate, as if he was more focused on getting back to whatever he was doing out the back than preparing our...

A busy Tuesday, traffic is manic, popping in to this empty gas station to get a quick sub, there is one attendant/cashier, four high school students, one other customer. It took 20 mins for just ONE of the high school students to get A footlong sub, when I was under the impression that the staff member was multitasking as I have seen at other subways of making two subs at one time. Very slow service, waiting customers were not acknowledged either. Be prepared to wait a whole while for a sandwich from Subway Papatoetoe, I...