I recently visited Club Mount Maunganui, and it was a huge disappointment. First, I had to pay $10 just for a day membership, which I thought would come with some kind of perks or discounts—especially on drinks. But there were absolutely no benefits or deals included with that fee, which felt like a rip-off. To top it off, when it came time for my payout, I was told I'd have to wait, which added unnecessary frustration to an already poor experience. The customer service left a lot to be desired; I felt like I was being treated as an inconvenience rather than a valued guest. I won’t be going back and wouldn’t recommend it to anyone expecting a good time and decent...
Read moreAs an overseas visitor I was very disappointed with my less than Kiwi welcome at your establishment. I googled your website and it looked very inviting so I hoped to have a few drinks and dinner. On asking the barman for a beer said I couldn’t be served without an affiliate membership or being signed in by a member, he was very belligerent when I asked if there was no exception for Aussie visitors! A Lovely old lady who was a member offered to sign me in but the barman said ‘ that doesn’t work anymore’ so after a few protestations I had to leave, what a...
Read moreWe celebrated our sons wedding here with the ceremony and reception. Upstairs hall great size. Relaxed venue. Food was delicious and sweet. Great vibe and the staff were very helpful and accommodated for our function. As the mum i didnt have to do a thing or clean up, staff packed away everything even the decorations. So grateful they allowed for plan B to happen where the ceremony had to be cancelled from the River Garden due to the weather. I recommend if you like a relaxed...
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