Teasme Specialty Teas — Restaurant in Christchurch

Visited 2 times, bought a bubble milk tea, served by a Filipino staff. He was lovely and patient. The last/recent visit was served by an Asian man, who carried/presented with can not be bothered vibe. Will not revisit nor recommend. I stood for what I shared, nothing was made up although the store owner showed very much passive aggressive response. In fact, I was referring to the store owner, who presented the worse version of customer service and slammed my previous review of taking my efforts to leave review on his store. I guess I appreciate I do not have to suck up with dictatorship and passive aggressive style of customer service -thanks for pros of capitalism and father of Google map. Again, my apologies for high expectation after visiting Taiwan, I was treated and assisted with the warmest and kindest service and assistance that could be ever possible, even better than the ones I had in Japan. In addition, I would not get away from having a "bad hair day" being a CSR/sales myself, imagine what my management and potential/existing clients would feel if I dump them tantrum from elsewhere. Sorry I held a very high expectations for an outlets...

Love love love this place, I usually go every couple of days. I buy their bubble tea and their retail teas. The bubble tea they make are delicious and very authentic. My husband really likes to go to the Hornby branch during the weekend, as there is a worker there called Mel? I think? She makes the best tea!!! Recommended me so much new flavours and the Sweet Talk Oolong she makes for me is beyond delicious!! The best I’ve had so far from that shop. Not only that she has recently gotten me addicted to a tea she introduced me to buy which is the Buddha tears!! She’s very skillful and has good customer service. Keep up the...

I like milk tea, so I went to Teasme yesterday. There are a lot of kind of milk tea at the shop. That's why it was difficult to choose the best one. I asked staff what the best milk tea in the shop. She recommended me 'black milk tea', and I chose it. The staff was very kind and kept smiling at me. Also, taste is absolutely better than I expected. But there aren't tables for people to sit with drinks. So, It was quite uncomfortable. I drank it on the road. I think if they make tables, many people would be...