Ordered their bacon meatballs pizza from uber eats, order got here and was a completely different pizza that isn’t even on any of their menus. Called the place up to question this and to see if anything was going to get resolved, the guy just answered with “ok?” Had to ask him if he could do anything about it as we spent good money on this “premium meat pizza” and literally received a ham & cheese with capsicum. Said that he can’t do anything about it, had to dig into the guy as I feel like it’s their responsibility to make the right food, asked if he would make another one for us and we will go out of our way to pick it up - and he then started asking me which ingredients were on the pizza we ordered?!?! I’m pretty sure a restaurant that sells pizza should know what is on their menu. Asked the guy to make it asap as i’ll head straight over - to which he finally agreed. Got here 15mins after the call and let him know I was here and he only just put the pizza in the oven… Super disappointed with this service and wouldn’t recommend anyone wasting their time or money...
Read moreI ordered a mixed kebab on rice, and it was terrible. The rice was old and had a very unpleasant smell, making it inedible. I spent $65 on Uber Eats, and when I tried to call the restaurant, nobody answered. I want to warn others to avoid the risk of food poisoning.
I don’t understand how places like this can obtain a hygiene license when they serve food that is clearly not fresh. The meat was also very old and tough, making it difficult to chew. We ended up throwing it away.
For your information, I have attached a screenshot showing how many times I tried to call the restaurant before I left a review. you made me edited this review, so don't come here and say that I'm lying. I wouldn't leave a bad review if the food were actually fresh. Please address your issues before responding with confidence.
By the way, thank you for the refund; that was the right...
Read moreI tried Kebab Heaven for this first time today. I tried to order online but their system was not working. The assistant was helpful and gave me a discount that has offered if you made the purchase online. I bought two of the mixed meats on rice with salad. The portion size was good and plenty of meat. Also bought nuggets and chips for my wee fella and tried three of the donuts with chocolate, only got one donut and the chocolate did not taste that great so not good value at $4.99 per donut. The meal was cold by the time I got it home but nothing 30 seconds in the microwave cant fix. The flavours were pretty average so I wont be going back but having said that the price was very good, all...
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