Tonight was the worst night. Dan, the bar person/manager needs to reflect on his behavior towards us as paying customers and "accused" myself and my partner as locals of Onehunga for not paying the drinks ks we ordered. His assumption and judgment as business representative of Bramble was not customer eccentric and acted very aggressively without proof! He did not seek to clarify in private but loudly yelled at us as we were walking out...(everybody in the room heard) and accused us for "not paying" our bill...! which we did before our drinks were even served. We had to show him "proof of payment" via my phone but still hesitant that he was wrong and professional. (Not genuine) It was such an embarrassing moment for us being yelled out loud in public venue. This specific experience with Dan, was not professional and not...
Read moreABSOLUTELY DISGUSTED! Came in with a group of friends, the young lady working was absolutely wonderful and friendly. We were just about to order as the male bartender came, as soon as he saw us he immediately started frowning and looked extremely angry. He refused to serve us claiming a few of are friends were "swaying" when we were clearly not drunk as we had just come from dinner. I don't want to claim the race card as sometimes people might not be having a good day but this was blatantly obvious that he did not want to serve us because we are brown. He made is extremely obvious to us and the other customers around that he didn't want our kind in the bar, he made us feel very uncomfortable and angry, completely ruining our good vibes. Needless to say we will not be...
Read moreLong time customer, disappointed that the cool vibes have gone & epic pictures - music is mediocre - it’s lost its gloss & personality .
I have updated my review as I feel I may have been a little harsh & I did appreciate the prompt response from the owner & his assurance that changes may be made. I also don’t want to leave such a negative review for what’s been a great asset...
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