Raffles St Café — Restaurant in Napier

Two weeks ago i went in for lunch at raffles st , was asked for my vaccine pass by a girl at counter. I just got a knew phone and havent downloaded it yet so i showed the girl my covid record card given to me by the parmacy. The girl polietly said im sorry we dont except that. I said ok ill just get my passport of my phone , she said thats fine but ill have to do it outside. Now i made an honest mistake and sat down outside on a chair to download vaccine passport. Apparently my 14 yr old daughter heard the girl say youll have to go outside the gate, all i heard was go outside. So everythings cool im sitting outside by the gate on my phone downloading passport when this battleaxe comes out yelling at me telling me i got to get off the premise. Up until this moment everything was fine and relaxed. I tried to explain to this battleaxe im just downloading my passport now. Like a typical battleaxe she fires up even more and says i dont even want you here. Now all this could have been avoided if she was a normal person come out quietly seeing me on my phone knowing im downloading my passport and said nicely and quietly im sorry sir youll have to do that outside the gate. Instead she disturbs everybody there havin a nice quite lunch yelling at me trying to make out im some anti vaxer on her premise. So i fire up and explain to all the other people im just getting my passport off my phone. So i own a couple of bussiness and there is no way i would ever talk to my contractors or clients like this. When you bussiness fails you only have youself to blame. I will be posting this on multiple forums as this is discussing behaviour and not how you treat someone who made an honest mistake by sitting inside the gate and was in the process of conforming. If this is how you treat your customers i hate to think what youre personal lifes...

Good cafe with tasty food and pleasant staff. Has your standard cafe breakfast options and what we had was executed well. Good quality chorizo on the chilli scramble gives a really nice exciting twist on scrambled eggs. Smoothies were a little hit and miss, snickers smoothie was delicious, but the very berry smoothie was a little bit bland and watery. Creamy mushrooms were good, nothing wrong with them but didn't quite excite us as much as other creamy mushrooms have. Very enjoyable breakfast and would return when in Napier again. Nice bit of outside seating space. Street parking straight outside the cafe where you can...

An absolutely delightful experience. My friend & I had the Brioche French Toast with Bacon, Berry Compoté, Ice Cream (it's normally deep fried but we had it as is) & a side of salted caramel sauce. At $24.50 I thought it was slightly on the small size until I started eating it. It was so filling! It was worth every penny & prob the best French toast I've had in a long time! We both also had an iced coffee which was lovely but it had no ice so it wasn't as cold as we would've liked it? Overall a very cool place to eat with fab food. Would recommend this...