Citron Cafe and Bar — Restaurant in North Island

This place could have been straight out of Gordon Ramsay’s kitchen nightmares. Went here for a quick coffee and toastie, and saw a long line. This place was a logistic mess, with the staff frantically trying to catch up on orders. It was bizarre - there was absolutely no customer service. The staff made no eye contact or acknowledgement of any of the customers.

The barista behind the counter looked incredibly stressed out and kept saying to the other staff that the coffee would take a while, but there was no communication to the long queue of customers. The cashier was a young child who clearly didn’t want to be there (and I’d guess was roped into this by the owners), and literally didn’t say a word while taking orders. We ended up leaving after waiting 30 minutes for our coffee, having paid but ultimately deciding to get a refund was more trouble than it was worth.

To the owners, I would suggest: don’t force the kid to work here when they clearly don’t want to be here. designate someone to actually talk to the customers reduce the number of menu items when understaffed to simplify operations

There are plenty of great cafes nearby, we just got unlucky with this one. We ended up going to Bird the Word a block away, which served us coffee within a few minutes...

The Best Café Experience I’ve Ever Had!

Citron Cafe in Rotorua absolutely blew me away. From the moment I walked in, I could tell this place was something special. The ambiance is warm, modern, and inviting. perfect for a relaxed breakfast, a coffee catch-up, or even a quiet solo moment.

But what truly sets Citron apart is the food and service. Every dish was bursting with flavor and made with obvious care and quality ingredients. The coffee? Easily one of the best brews I’ve had smooth, rich, and perfectly balanced.

The staff were incredibly friendly and genuinely passionate about what they do, which made the whole experience even better. They made me feel welcome from the first smile to the last sip.

If you’re in Rotorua and looking for a café that nails everything from food to vibe, Citron Cafe is a must, visit. Honestly, it’s the best cafe I’ve ever been to. I’ll be recommending it to everyone I know, and I’ll...

Stayed the night at Pullman but missed their breakfast. Googled some options and found this which happened to be right next door. Ordered Veg breakfast, and Vegan warmed porridge. Both meals were absolutely delicious and over exceeded our expectations. Both my girls aged 4 and 6, enjoyed both meals.

Also ordered Hot chocolate in Almond milk for both my girls and they absolutely loved it. Husband ordered the coconut milk latte. Coffee was good - Found the coffee slightly on the bitter side. Would recommend the cafe to consider getting Supreme coffee brand or better yet Allpress coffee beans as they have a better flavour profile. The cafe is spacious with plenty of seating. They could improve the decor/ambience with a bit more colour/decor.

Overall would highly recommend and...