GAON Restaurant — Restaurant in Palmerston North

Just finished a lovely meal. My husband and I were walking towards Chinatown. We felt like some Chinese food and I saw the sign $17 something buffet meal. I thought that was reasonable, and would be similar maybe to Chinatown. It said Korean but that was fine, although I was a little unsure. I said... We'll just have a look (not committing to anything) Went in, they were closing at 2, it was 1:30pm we were ok with that, and they were ok with that. Looking at the foods looked yummy. The place looked clean and tidy and very creative in it's presentation. Watching the lady took alot of pride in the presentation of the restaurant. It had pipes hanging which I thought was interesting and innovative and unique. I found them ery friendly and happy countenance. Also very helpful. I wasn't sure bout some things and the man came and explained things. I appreciated that. After the meal my husband found they have bbq, and teach people how to cook. Well done and thank...

A while ago, They forgot to charge for our beer , we went back to pay for it but we didn't even get a thank. Ok, maybe it was their culture I thought & still went to dine there often. On 23rd June, the girl took my phone takeaway order wrong, I got to know that when I got home & opened the $30 meal. I rang up right away & complained that they need someone who understands English better to answer the phone. The owner said "sorry".

Today 10th July, I walked in to order food to take home, making sure that they get the right meal I wanted last time. I said to her "Last time I rang up to order, you got me the wrong meal". The girl giggled & not saying sorry !! & still charged me $30 for my meal. I then, complained to the owner, telling him the whole story. I only got a Not too convincingly sorry from him & that was it.

You lose good customers if you treat them like this!!

I won't go back. I don't recommend...

Quick and friendly service, and definitely an aesthetically pleasing restaurant. The portions sizes are just right for me and my friends, but the menu items were pricey, especially the meat meals (where you cook it yourself). I understand that the charcoal grill is costly to the business, but considering the size of the grill and the amount of meat you get... it's still too expensive for my liking. Beautiful presentation of dishes, and you get 3 side dishes and rice with each order of a main. The gamjatang was very nice, kimchi jjim was also good. I have a feeling that the kimchi was bought(?don't quote me on this). The galbitang was average, and I feel like it wasn't seasoned as well as it could be. The jumulluck was also surprisingly too sweet! But all in all, it was a...