Summary: your food is better than the other restaurant in the middle of town. My commendation to the chefs. I tasted yum cha from the North down to the South island and the chef's dishes are a notch above the rest. However, please consider reviewing services by the head waitress and her colleagues.
I came by on Saturday lunch at a quiet time and found service was slacking and lukewarm if not downright half heartedly. Not once, twice, but thrice. So it was somewhat disappointed. The staffs at the other restaurant who do not speak English as well as your waitresses do were more friendly and attentive than what i exprienced here. There was a distinction of service provided between E & A guests.
We are in Dunedin. Food is not just tasted but also experienced by the service.
Nothing and no one is perfect. We can all learn a thing or two from each other. I'll be glad to provide fair and detailed explanation should you wish to improve. For the time being,...
   Read moreI recently visited Papa Chou's Yum Cha & Chinese Dining and have mixed feelings about my experience. The food was undeniably good, with a variety of dishes that were flavorful and well-prepared.
However, the service was disappointing. The staff member who seemed to be the manager appeared disinterested in serving us, which made the dining experience less enjoyable. Her attitude was unwelcoming and left a negative impression.
On a brighter note, one of the staff members, a girl wearing glasses, was exceptionally cute and provided a small, positive highlight to an otherwise poor service experience.
Despite the quality of the food, the lack of good service means I won't be...
   Read moreWe walked in 10 minutes before they closed. The servers were so friendly and happy to let us eat and sit for 30 mins after closing. One of them gave us great recommendations for vegan options. They checked on us after the food arrived and just made the experience great with their happy energy and pleasant conversation. But even better was the food! We ordered vegetarian shu mai, bok choy bao buns, potato slices with cumin and capsicum, and (the best of all) gon bo tofu. All the flavours were fantastic, portions were large, and it came out quickly. The best meal I've had in a while and we'll definitely be returning next time...
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