Quest Dunedin — Hotel in South Island

Didn’t have power for half the day, then didn’t have hot water or any water, toilets weren’t flushing and couldn’t shower. Tv didn’t work the second day (just had the letter n and kept loading) rung up reception twice and they didn’t answer. Wanted breakfast and put the order on my door and it never came. They charge $15 per night for parking but couldn’t access it with cars blocking the entrance. When I said that to the larger lady she was very rude and had an attitude problem. Don’t know who she thinks she was talking to. However the young girls at the desk during check in and out were very polite. Couldn’t even get out the entrance for a walk at 11 at night I was locked in. Dust where they keep the cups upside down, not nice. Staff loud during day when they are cleaning rooms which is really unprofessional. Modern room, good kitchenette and shower pressure when we had water was the only positive. Don’t think I’ll be back here again. Didn’t even bother to respond to...

Nice enough rooms, but a few issues put me off staying here, the main was the bins being emptied and dragged around at 3am, this woke everyone up and went on for a long time, the bins were being pushed down past the buildings then the truck loading them on. Guess this would be ok to stay if it wasnt bin collection day. I get there is always going to be some noise, but this was excessive, and means I will never go back.

Parking in the underground carpark was ok, but when going back it is where all the staff congregate and smoking in the undercover carpark, and it is very unpleasant. I have give 3/5 as it was nice enough, but would...

Fantastic stay! Very easy to book online directly through the Quest Dunedin Website. A warm welcome on arrival and the check in process was seamless.

The room was very clean and comfortable and the location is also a winner as it's walking distance to near by supermarkets and many other services.

The team was fantastic. It just took a quick phone call and they were kind enough to arrange a late check out time to accommodate for my pickup time which I greatly appreciated.

I felt very comfortable and safe as a solo female, thanks for...