The Sushi Platter - Meridian Mall — Restaurant in South Island

Very rude service, especially the elderly mid-age woman. I was helping my partner (she was sick in the home) and was videoing their shushi so my partner can choose what she like. The lady (mid-age, most older compare to other team member) was pounding the bell very loud and yell at me “hey, no photo”. I quickly show her I was just face time my partner what’s sushi they sell, then she was “alright”.

Hello, where is my sorry? You work in a hospitality you should know what is “customer service”. You can just tell me” sorry we not allow take photo”, rather than yell at me in the public and pounding the bell make me embarrassed.

Her customer service obviously need to be improve, if she was the owner, then I would NOT...

Can't see any price on the sushi show case. I asked staff but the lady didn't know the price just she gave me the range of price.Why did i have to guess and have to say"ok". Any of your staff should answer if there's no price for sushi. Ramen was good but sushi rice on 22 Sep2020 was too chewy! I never had that kind of sushi before. If you are run a business "Japanese cruisine", you should know what's authentic and shouldn't compromise the quality of rice. I tried Hikari sushi in Chc and Queenstown and both were great! I think it depends on the owner's passion. i didn't feel the passion of making sushi from your shop unfortunately. Must...

Sushi was stuck together. I told the lady at the counter and she said I had to pay for both as it unraveled and made a mess. It wasn’t my fault it was stuck. She didn’t notice until I told her. I mean, I could have left it and she wouldn’t have noticed. But I told her and she insisted I had to pay for it. I’m not from Dunedin and I love sushi. This has made me not want to go there anymore after I had already visited the place 5 times before. It was my last meal till our flight back to Hamilton. She made me feel like a loser and I was very imbarresed. Tried to do something good, and receive...