UPDATE: WRONG ORDER AGAIN!! Normally if I HAVE to get food from here I check it at the drive thru before I drive off. But today I was in a rush and starving, hence the last resort. Ordered a S&egg & hashbrown. Got almost home - no hashbrown and no egg in my S&E. Had to go back (was going to just eat it and not bother but turns out it was also cold). I know Sat service is a bunch of teenagers, but how hard is it to check the order before handing it over? Also my fault for trusting that it would be okay. Honestly this has to be the WORST McDonalds ever. When you do go and request a replacement, there is never an grand gesture of apology - here have a free one on us next time, or would you like a drink to compensate you for your time? And heaven forbid that you complain to management - they have zero process for managing issues and don't care that your drive thru order is wrong. My advice. If you HAVE to eat here, dine in, or check your order before driving off (including for temperature!)

Three times I've ordered my vegetarian son a breakfast muffin without meat and three times it's got meat in it. On Friday we had to battle through the storms to get to the city and picked up breakfast on the way from this store. Requested "McMuffin with NO MEAT for a VEGETARIAN" got told "sure". Came with NO EGG and a rasher of BACON. battled the storms on return and called in to talk to lovely front of house - Rachel. She tried to ask her boss to speak to me but was told he was "too busy" and she should take my email address and he would "send some vouchers". She wrote my email on a NAPKIN. Needless to say, no follow up since. Yes there has been terrible flooding around - my street was affected, but not McDonalds on Constellation drive. What makes this manager think his time is more valuable than mine? I know people make mistakes, but it is clear that the lack of care from management around making sure these things don't happen is what's driving bad experience at this store.