Paris Baguette — Restaurant in Quincy

ZERO STARS FOR ZERO CUSTOMER SERVICE Been coming here almost weekly since it opened. Decided to buy a whole cake since it’s technically cheaper in unit price. Their cakes are kept in a box in the fridge. After $51 plus tax for a strawberry soft cream cake, took the cake box by the handle and left. Made it to McDonalds next door and the box handle completely snapped off and the cake fell to the ground! Brought the cake back and the manager, Sophia, refused to give a new cake. Only thing she could do was 25% off of next purchase. Sophia talked to the ‘head manager’ who was off today and said they can’t take responsibility after the customer walks out the door. Head manager even ACCUSED ME of dropping the cake, that it was my fault!! When asked to speak directly to the head manager, Sophia said he can’t be contacted nor could she give me his name. Said I need to handle the issue with Corporate. Their box packaging was clearly defective! The fact that the cake and box sat in the fridge for god knows how long, it had A TON of condensation inside after being taken out into warmer atmosphere. Even Sophia agreed that the overall box felt really damp and thus the handle could snap off easily since it was a large cake. This place has no value for their customers. Worst location ever. Complete waste of my time and money. Their pastries are way over priced already. JUST LOST A...

My recent visit to Paris Baguette in Quincy left a delightful impression, thanks to their impressive variety of pastries and the spotless condition of their store. Walking into the bakery, I was immediately struck by the clean and welcoming atmosphere, which made the experience of choosing from their extensive selection of pastries even more enjoyable.

The pastries themselves were a feast for both the eyes and the palate, with each item more tempting than the last. From flaky croissants to rich, decadent cakes, the quality of their baked goods speaks volumes of their commitment to excellence. It’s clear that Paris Baguette prioritizes freshness and flavor, and their efforts are evident in every bite.

However, the visit wasn’t without its challenges. The parking situation was a bit confusing, as the spots directly to the left of the store are actually reserved for another building. Thankfully, a security person was on hand to guide patrons to the correct parking areas, which was helpful but did add a slight initial inconvenience.

Overall, despite the minor hiccup with parking, Paris Baguette is a standout bakery that is definitely worth a visit. Their dedication to cleanliness and quality, combined with their wide array of pastry options, makes them a top choice for anyone in the area looking for a sweet treat in a pleasant...

I'm a reguarly customer I was there yesterday on Christmas, I saw a regular customer who is there Regularly and she was being disrespected by two of your employees. I heard what one of them said about the fact that you allow this is beyond me; The fact that one of them still works there I can't fathom that because I have seen his customer service....

As for me working in customer in service for 30 years he would not be employed at my company because I seen his behavior and his attitude he would not be employed no more they both need to have consequences of there actions today with one of your loyal customers and if they don't like there job they need quite and let someone who be happy to have a job work there.......

The fact that I'm writing this on the day after Christmas day should say something about your employees and you'll need to represent your Company better..

If I could have taken my tip back after seeing the actions of your two employees I...