Valentini Caffé - Miraflores — Restaurant in Lima Metropolitan Area

Very beautiful place across the corner, I was a little bit inspired thinking to myself wow that looks like a little Italian place that you're going to find actually in Italy, in a little tourist spot in Rome, me thinking okay the prices are not that bad maybe they have homemade pasta nope, well let me tell you a little bit about my story. I just had a pedicure, I was in a little bit of pain, so this was like five steps away where I had my pedicure, and the second I sat down, they barely looked at me, they were focused on the I would say ironic class how to take care of guest and hospitality, Big brother realized that I was there, is ironic because you're talking about how to take care of guests and you never know what's happening to them or what's in their shoes, yet again you're watching the presentation you're not caring about that guy that really need something that's not feeling well, you lied to him that the past is homemade I used to be an Italian cuisine chef, I can make my own pastas and 100% I can guarantee you that this was not even good quality pasta, pasta amatriciana terribile, il guanciale malissimo, El parmesano Reggiano di bassa categoria, it was just a joke, il pane all'olio it was like a garlic toasted bread, sad and flavorless. Tiramisu came in a plastic container and tasted more like Walmart dessert. The teapot was leaking water, and the people that was supposed to be taken care of me were more attentive of looking at their course had to be attentive to guest than to actually take care of the guests, there's no parking whatsoever, and the service is just horrible I don't know how this place gets 4.9 stars it's like in Peru the bare minimum is more important. People just go to eat they don't care if they take care of you I don't go just to eat, I go for a nice experience..never coming back. And who ever wanna try this place, just say no. Get a sandwich instead. Oh and by the way I left them a pretty good tip, because they didn't have change, do you know in a place that says to be nice, and you don't have change. I really didn't mind giving 30% tip, I just gave you because I was so angry that you didn't have change, I just said...

Hola! 🙃 estaba de paso por la zona y llegué por recomendación de la pizzeria vecina y decidí entrar ya que no había muchas opciones nocturnas de café por la zona, he aquí mi experiencia, me pedí una prensa francesa y estaba rico el café aunque me hubiera gustado yo mismo prensarlo, el arte latte del capuchino estaba bonito lo único que no me emocionó fue la loza blanca hotelera, me gustó la presentación del tiramisú. La terraza necesita un cariñito en limpieza y decoración, le vendría bien una leve remodelacion, los centros de mesa a crochet estan muy bonitos, primera vez que los veo en una cafetería. Al principio no sentí mucho entusiasmo en la atención como nuevo visitante, al final mi acompañante y yo tuvimos más interacción con el joven que nos atendió y fue muy honesto respecto a los productos que pueden ofrecer un sábado en la noche. Fui con ganas de torta de Chocolate pero ya no había, la forma en la que me describió la torta es para repetir la visita en otra oportunidad. Ideas para interactuar con los clientes, preguntar si son visitantes, de serlo convercer al cliente de que su café es rico y algúna descripción interesante del café, está en la carta pero es más agradable interactuar, se qué es un trabajo difícil y agotador pero (en lo particular) es la parte que más me gusta de la experiencia de ir a tomar un café en tienda. Protocolo B. ⭐⭐⭐ Local ⭐⭐⭐ Atención ⭐⭐⭐⭐ Presentación del pedido ⭐⭐⭐ Café y postre ⭐⭐⭐⭐ Éxitos y...

Really good pizza, like in Italy. I was surprised in a very positive way because I just walked by this restaurant and decided to try my luck since I was the only guest. I can recommend the pizza and coffee. The only thing that's not so great is the atmosphere, it's located next to a really busy road, but food and...