Shangri-La Restaurant Buko Bar — Restaurant in Lapu-Lapu

On a recent stay at the Shangri La we decided to eat our first dinner at “Buko Bar” within the hotel. It’s the resort’s more casual dining fare, with burgers and sandwiches on the menu. On weekend nights they apparently offer a Filipino cultural show with, I believe, Filipino food – but we did not dine there on a night they were doing one of the performances. Anyway, from the moment we sat down I felt like everything was a little off. One of the staff started asking about the relationship between my partner and I, asking if we had been “friends are whole lives,” when my partner replied that we are married he laughed sarcastically with a scowl on his face. The food is really disappointing. I ordered a fish burger and my partner ordered the angus beef burger. The both were served on these huge buns, and while mine was a huge portion it was mostly bread and the fish was fried and so breaded. I could not finish the and sandwich because I was full from the bun, which while huge was not good quality. Overall, like many dining experiences in the Philippines, this was very disappointing and honestly I expected better from this...

I had a great time at the Buko Bar in Shangri-La Cebu Mactan. The food was delicious and the ambiance was just right for a relaxing meal by the resort. The atmosphere felt vibrant yet laid-back, making it a perfect spot to unwind.

A special mention goes to Stephanie, an intern who assisted us. She was very helpful and thoughtful throughout our visit, making sure everything went smoothly. Her warm attitude really added to the experience.

Overall, a lovely dining spot with good food, great ambiance, and excellent service. Would definitely recommend...

Atmosphere is amazing but don't bother eating from here though. I ordered veg quesadillas, veg messy nachos and Calamari with fries. Everything was disappointing in taste.

It's better to go to their other restaurants within the hotel (lobby lounge / Aqua Restaurant is highly suggested).

The staff were a bit aggressive (by speaking in a passive aggressive tone) when shared about the food experience. Hope @shangrilaMactan quickly does something about their service before these guys give the hotel group a bad...