Starbucks Berthaphil III Clark Center Drive-Thru — Restaurant in Mabalacat

I had a very disappointing experience at a Starbucks in the Philippines. I spent a lot of money buying a ceramic cup, and I was given two free vouchers. However, when I tried to use them at this Starbucks location, I was rejected twice. The first time, they said I didn't bring my own cup, and the second time, they insisted the voucher could only be used with a glass reusable cup, even though my paper cup was also recyclable. I really don't understand why the manager was so rigid about this.

In contrast, when I visited another Starbucks location, the staff was very friendly and accepted my voucher without hesitation. They even gave me a Starbucks cup and upgraded my drink to a larger size. This was a much more pleasant experience, and I’ll be sticking to that location...

Starbucks at Berthaphil Clark offers a cozy and relaxed ambiance perfect for working, studying, or catching up with friends. The cafe is clean and spacious, with modern interiors and ample seating options. It’s a popular spot for those in the Clark area, offering a consistent Starbucks experience with well-made drinks and friendly service.

This location is known for its efficiency, even during busy hours. While the menu follows the standard Starbucks selection of coffee, frappuccinos, and snacks, the branch stands out due to its strategic location in the Clark Freeport Zone, making it convenient for travelers and nearby office workers.

Overall, it’s a reliable choice for coffee enthusiasts seeking a comfortable space to unwind or...

2 stars for the always great breakfast sandwiches served hot and the polite staff. The complaint I have with many starbucks is when I order a cold drink, the barista will pour it into the cup, probably spill a little down the sides and then they will use a rag to wipe the sides. I then noticed that a lot of my drinks will smell like a DIRTY RAG. Makes me think of all the hundreds of orders of milk and spilled coffee that has passed through the rag and if they are using high quality detergent or do they even use a new one every day? This isn't the only Starbucks that does this. It seems like it is protocol for all of them because all of their cold drinks will have that same bad smell...