I would like to take a moment to express my heartfelt appreciation for one of your crew members, Justine Kyla, at Chowking Guadalupe ABC. In all my visits to various fast-food branches, I can confidently say that Kyla stood out as one of the best crew members I have ever encountered.
From the very start, she greeted me with a warm, genuine smile and a humble heart that immediately made me feel welcome. Her presence radiated kindness and sincerity, and it was clear that she truly cares about giving customers the best service possible. As she took my payment for my Family Lauriat order, I could feel the integrity and professionalism in her actions. She handled the transaction with grace, respect, and attentiveness, making sure everything was done smoothly and efficiently.
What made the experience even more special was how happy and comfortable I felt during the entire interaction. Kyla made me feel like a valued customer, not just another person in line. Her approach to customer service went beyond just taking my order—it was about making a connection and ensuring that I had a positive experience. It’s rare to come across someone who serves with such heart and dedication.
Because of Kyla, I left the store with a big smile and a great impression of Chowking. I would be more than happy to come back again and again, especially if Kyla is one of the crew members assisting me. Her service truly made a difference, and I hope she gets the recognition she deserves for being such an asset to your team.
Thank you, Kyla, for making my day brighter and my dining experience...
Read moreOne of the good stuff in GCC. It is just a shame that just because it attracts guests that are more than it can handle, the franchise does not seem to give any effort in maintaining its cleanliness and pleasantness.
Ang dugyot na ng lugar. Even the trays are dirty and should have already been replaced. The staff are hardworking but are not enough to man the dining area.
We waited for our food for more than 30mins. I am sure of it coz my LO finished YT vids of lengthy episodes. The order-taker did warn us about the waiting period but that IS ALWAYS THE CASE so.the branch should have already addeessed that.
The food is still good, though. We had Sweet & Sour Fish Fillet Lauriat, Wanton Noodle Soups and Kangkong with Bagoong for a quick meal.
They didn't have Botyled Water so we had to buy from the other...
Read moreSince it is located in Guadalupe, expect it to be crowded, though they have a big space. The food is okay, just like in any other Chowking branch. The issue here is the service itself and maybe lack of crew. I encountered many times that they serve the order very late. One time, the cashier asked me if i can wait for 10minutes before my order is served. But i waited 20 minutes and still not prepared. You would need to follow up which is a hassle. And i n another instance i ordered a meal but what was served was only the food. The drinks was very late. I was wondering what took it so long when it was only a regular coke. Really...
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