My friend and I just enjoyed a sumptuous lunch on the second floor so we decided to have some coffee and dessert. We ordered 2 Cappuccinos and one Americano Venti to go. This branch had many customers at this time. The available seat we got was the couch while my friend sat on a regular chair across me. Maybe I was too short so the table was chest level for me-it was uncomfortable. The neighboring customersā table was too close to us that I could hear everything they were saying-an unpleasant experience as I could barely hear my friend.š
As we finished our coffee and cookie, I went to get our To Go coffee. I requested for a paper bag with handle instead of the usual āsupotā type since we had to go to 999 Mall, which was quite distant. The barista obliged but with P5.00 charge. She was all polite, apologetic and kept saying :āMam, I hope you understandā ā in reference to the P5.00 charge. At that time, I said I understood and even suggested that they put a note P5.00 charge for single paper bag. When I got home, I thought about the incident and said to myself-no I donāt understand why I have to pay P5.00 for a paper bag when I already paid almost P500 for my orders.
I emailed Starbucks about my experience and received this reply: āStarting June 3, Starbucks stores across the Philippines, in support of our commitment to reduce single-use waste, a 5php charge applies for excess paper bags or cups requested on top of our Packaging Standards. You may ask any of our barista to better address your to go needs. As we're committed to a greener future and being part of the change.ā
So maybe itās best to post a note about this just...
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