FOOD ISN'T GREAT. STAFF ARE DISRESPECTFUL. Read more below. ⬇️

Cafe Mezzanine is an extension of Chuan Kee restaurant which is located on the second floor and basically serves the same food, just with a small price difference. Since there was a long queue of people waiting to be seated at Chuan Kee (first floor), we were told that we could dine at Cafe Mezzanine (second floor) instead since the place wasn't as packed as it was on the first floor. Upon entering Cafe Mezzanine, the staff told us to go back and wait outside so they could clean the vacant tables. So we waited thinking that they would let us in right away. About 20 minutes later, it seemed as if they had completely forgotten about us. No one was telling us to come in so we eventually had to knock and ask if we could occupy one of the empty tables before they finally realized we were there and let us in. BUT WAIT! THERE'S MORE!

After being seated, we finally had the chance to look at the menu but some of the items on the list were unfamiliar to us so we asked the server what was in it. We also asked what items were most popular on the list so we could order it too but the lady kept saying "hindi ko po alam, bago lang po ako dito" which was disappointing since we went all the way to Binondo to try out some food which we couldn't typically try elsewhere. So we asked her to give us a different server who could explain the menu a bit more but for some reason, no one came to our table. In the end, we just picked whatever was familiar to us then raised our hand so someone could take our orders. However, the servers just kept on passing by without paying any attention to us. Take note, there were at least 5 servers on duty and the place wasn't even packed with customers. At this point, it had already been almost an hour since we arrived and we were already super hungry so I went up to the counter and started telling them our orders. The staff told me to wait at the table but I insisted that no one was assisting us. I also told them about how long we waited outside and that no one called for us to come in in spite of the fact that there had been several vacant tables to occupy. They said that it was cause they were busy but I found that to be impossible since the place wasn't packed and the staff could be heard just chit chatting with each other. In the end, no one apologized for the bad experience. We waited for our food for another 20 minutes, ate it, payed then left. Food was average, not worth standing in line for, and probably a 6 out of 10. For a tourist food destination, this was NOT the kind of experience I was looking for. I also should've checked the reviews online before even considering to dine at this place since other people pretty much had the same bad experiences. So if you're still reading my review at this point, mag Chowking ka nalang.