Jin Joo Korean Grill — Restaurant in Pasay

Been here twice and the first time was not as bad as the second one, which was yesterday.

The food is okay but still pretty mediocre KBBQ.

Customer service is THE WORST. By far the worst customer service I’ve encountered in a restaurant. We were next in line when we arrived but we waited for about 15 minutes. My mother, who has a history of heatstroke, was already feeling unwell given that it was scorching at that time.

I went in and requested if we can just stand and wait inside. Mind you, I was asking so nicely and two members of the staff started BERATING me saying I should wait for my turn outside. THEY DIDN’T EVEN MAKE AN EFFORT TO UNDERSTAND THE SITUATION. And honestly, they could’ve told me to wait for my turn nicely and I would have understood but they were just outwardly disrespectful.

Then the girl called the next people in line, without knowing it was us. When we sat down, the same girl was slamming the plates, side dishes, etc. on the table like we were the ones at fault.

They kept ignoring us when we were ordering and when they came, they made it seem like it was a hassle getting our food. It was so bad that we had to hurry up because we just wanted to get out of there and if we weren’t hungry, we would have transferred to a different restaurant.

Customers should not be made to feel like they’re a burden because we were essentially begging for them to serve our food decently. I will definitely not come back to this restaurant, they treat customers as if they’re doing you a favor by getting you food. They were so inconsiderate, incompetent,...

The first thing I can say about this restaurant is that the taste of their food doesn't justify its price. I do not know what I am paying for. Is 70% of the price to pay for your rent in MOA?

I would probably have an ounce of consideration if your waiters are ACTUALLY attentive. I had to wait around 5 MINUTES just to ask for service water. The waiter who's supposed to do his job is either outside doing who knows what or chatting with his co-workers. Note that we are the first to enter the restaurant, so how could we not be noticed? And shouldn't service water be automatically served even before you serve the meal? Why did we need to ask for it? Your service and how you treat your customers don't really justify your 10% service fee, which is even calculated from an extremely inflated base price.

I don't even want to begin with the atmosphere. Your restaurant just played the K-pop Demon Hunters' soundtrack on loop. How can we, your customers, have an enjoyable time when we can't even relax due to all the tense music being played?

Our first impression of this restaurant is truly horrible. I don't recommend this place to anyone planning to eat and have a good time, because all you'll get from this restaurant is stress and contempt.

I would also understand if this was a one-time thing, but considering similar past reviews to mine, this has been a recurring issue. This goes to show they are not serious about...

I recently had the pleasure of dining at Jin Joo Korean Grill, a hidden gem of a Korean restaurant nestled in the heart of Manila. From the moment I stepped inside, I knew I was in for an authentic and delightful Korean dining experience. The restaurant's cozy yet elegant ambiance immediately transported me to Korea. Traditional Korean decor, soft lighting, etc. The attentive and friendly staff made us feel right at home. They were more than happy to explain the menu and even offered recommendations based on our preferences. Service was prompt without feeling rushed, and they truly cared about our dining experience. Now, let's talk about the star of the show – the food! Every dish we ordered was a masterpiece. We started with the classic Kimchi, which had just the right balance of tanginess and spice. The Bulgogi, a marinated beef dish, was incredibly tender and bursting with flavor. Don't miss out on trying the Bibimbap, a rice bowl with an assortment of vegetables and your choice of protein – a true Korean comfort food. And let's not forget about the Korean barbecue – an absolute must-try! The meat was of exceptional quality, and the DIY grilling experience added an element of fun to the meal. Special thanks to Mr. Cyril Perez for giving us a must try...