Itoys Coffee Haus — Restaurant in Puerto Princesa

I disliked this place for one reason only... No customer priority. I ordered a chicken adobo expecting to get a good portion of chicken, instead I get a small portion of piny cut up pieces of chicken on top of a ginormous amount of rice underneath. You can't fool customers by replacing cost with more rice just fyi. So I told them very directly that there is not enough chicken in the adobo. He goes in the back to talk to whoever is in charge and comes back and tells me that its their portion and basically I'm gonna have to deal with it. How awkward do you have to make me feel? I mean I'm just asking for a little more chicken, not a free meal! I would not have payed the mandatory 7% service charge if I had the choice. So work on your portions and customer satisfaction skills. People don't mind paying you a little more for more food, you'll be surprised! The food tasted ok... Thats the only reason I gave...

As a digital nomad, I go to coffee shops to work, this one is amazing the service so so good, they are all so kind, they give you free water, pull your chair, make you feel like home (I have just come 3 days and I already feel like I'm home). I can trust them with my stuff when I go for a 10-minute walk/break outside. Really amazing! GOOD INTERNET! which is so important, but mainly, they have a very chilled atmosphere with good music that is not too loud. Perfect place to work. As for the food, the quantity of the plates is not huge, but the price is low so it makes sense, allows you to order two things! Good coffee too! Good quality in general of everything. I definitely recommend! Oh yes and very very clean!!!! You can tell, and I see them wash the bathroom all the time and long...

Literally the worst pasta I've ever had in my 35 years of living on this planet. Would give zero stars if I could. I was starving and running out of time to look for dinner so we decided to order some food to go- BIG MISTAKE. Ordered the Spaghetti with "Italian sauce" and Baked Macaroni just 15 mins ago, got back to the hotel room to eat and all I needed was one whiff of the dishes to tell that something (either the cheese or the meat) was spoiled. I wanted to make sure it wasn't just my nose tricking me so I took one bite and had to spit it out. No pasta dish should ever be sour and smell the way this stuff does. 250 php completely wasted and I'm still hungry 🤷‍♀️ Guess it's my own fault for ordering dinner at a...