Pancake House SM City Fairview — Restaurant in Quezon City

I recently visited Pancake, June 30, 2024 and I would like to share some feedback regarding my experience. While I understand that a service charge is typically added to the bill to cover the service provided, I feel that the quality of service during my visit did not meet the expected standard.

Specifically, I had to call the servicing staff multiple times to inform them of my needs, which significantly affected my overall experience. Given this, I believe that the service charge included in my bill was not warranted.

I hope they will take this review into consideration to improve the quality of service for...

At 6:00 pm on June 10, 2023, we had dinner here. The personnel who helped us were really competent. Our wait for our orders was only 20 minutes. The carbonara was a favorite of my husband's; it is loaded with bacon and ham! I ordered breaded pork chop, which was quite thin and covered in a thick layer of breading. My favorite item from my order was the salad. Their chicken parmigiana is only fair; Banapple's is...

We ordered salisbury steak with free iced tea. The steak is savory. One will usually ask an extra rice. However, the free iced tea is a deal breaker, because it is very sweet af.

We also ordered their banana split for sharing. I was hoping decadence, but the enjoyment was significantly lessened by large portions of the ice cream that have already melted when...