Pizza Hut — Restaurant in Berlin

Germans hate to be wrong but what’s more disliked is someone telling them how to do their JOB. From the cashier to the cook they refuse to listen or believe. Instead they tell you you’re wrong and insist on being right. Customer Service isn’t allowed or extended. Robotic inflexible rigid and passive aggressive. For the last 7 times I have gone to this Pizza Hut for a pepperoni lovers pizza and I can never get what I ordered. This last time I googled the product and showed it to staff to be told the picture from the company is not a pepperoni lovers but a pepperoni lovers with xtra pepperoni. Well exhausted with this tete et tete i am showing you exactly the difference. But first this particular pie had so little sauce and cheese it felt discarded. Or it should have been. With the standard amount of pepperoni and dry quality why even make the effort. Just say you don’t like being told that your job isn’t up to par so here’s your PIZZA. Goodbye. No bag offered No napkins No thank you No come again NO SERVICE. I’ll have to find another Pizza Hut because this one...

I had a verg bad experience at my first visit that I would never ever go back. Maybe that is why a lot of Pizza Hut restaurants are getting closed. Once entering there was a sign: wait and you will be seated. So I waited and while waiting see the staff walking around and while passing by me they were kinda ignoring me, anyhow after waiting for 15 min and I was the only one there and the restaurant wasn’t even crowded, I asked one of the staff, which seemed like the manager, I asked how long should I wait and whether I find a seat myself or will be seated and immediately responded with wait and went away and came back and didn’t even say a word and went back to his place. I think that is rude, to handle your customers like this and very unprofessional. Not a single staff member cared to help and then I went away and never returning to a restaurant with people having that kind...

Me and my friend were there at this Pizza Hut as we did many times before, although this time the waitress didn’t come to take our order instead she proceeded to go and chatter with her fellow colleagues and I used to pick Pizza Hut over any pizza place but after the last few times I have to reconsider. After 1 hour the waitress finally came to take our order and after first 20 mins of our placed order, we got to drink a Pepsi which was served to us without any fizz in it (the fizz is kinda the main point) then we got a garlic bread as a starter which was another disappointment. Since last time we ordered garlic bread we had cheese and butter on it, but this time it was a plain bland tasteless loaf of bread. Then came the main course which was a pan margarita pizza which was okay. Overall I do not recommend this place for a good day out. AND PIZZA HUT, YOU...