Klub Kulturalny — Restaurant in Krakow

-As someone with family in Kraków and a Polish background, it’s disheartening to say that the staff here seem to have resentment toward English-speaking tourists.

-I came in last Thursday night, ordered a beverage, and left the bar que. I was chatting with a fellow Canadian I had just met for about 30 minutes before the female bartender came over and told us we couldn’t stand where we were standing. No problem — I moved further to the left and leaned against the bar, trying to stay out of people’s way.

-About 20 minutes later, I suddenly felt someone aggressively slam their hand on my shoulder. I turned around, anticipating that I might need to defend myself, to find the heavyset bartender yelling at me, claiming I was shaking the whole bar.

-If this were my karaoke club, I would ensure the bar had enough structural integrity not to be shaken by a single patron — especially in such a tight space. And if it did happen, my first course of action certainly wouldn’t be physical assault , especially after directing customers to stand there.

-I apologized to the bartender and explained that I had no bad intentions, but physical contact was unnecessary. My friends and I then moved to the very back near the karaoke machine to “stay out of the way,” only to notice several people (clearly locals) standing exactly where we had originally been — without being told to move.

-After waiting two hours for our song, we asked the karaoke host how much longer the wait would be. He said about an hour, even though one person had already sung three times during our wait (which, based on other reviews, was no surprise). Shortly after, the female bartender came over for the third time to tell us we couldn’t stand where we were — again 😡.

-At that point, it was clear they didn’t want us there. As a last attempt to smooth things over (I never wanted any problems), I tipped 6 złoty on a 14 złoty bill for all of our remaining drinks. The staff simply took the money without a word and waited for us to leave.

-If you’re a local, I can see why you might give this place 5 stars. But if you’re an English-speaking tourist, it’s obvious there’s a culture among the staff that they do not welcome tourists — despite being located in a tourist-heavy area.

-As a fellow Pole who has visited bars all over the world, it saddens me to write this. Music, singing, and dancing should break down barriers and create an atmosphere of unity. Unfortunately, the staff here seem to create division between locals...

Read this before you head out for KARAOKE. A "cultural club" - only in name.

As a rule, I don't usually leave reviews, but what happens in this place cannot go unnoticed. If you're planning to come for karaoke - I definitely DO NOT RECOMMEND. The principle is simple: when a problem that has been pointed out by numerous guests for years is continuously ignored by the owner, who responds evasively rather than taking meaningful action, it becomes clear that he has no interest in improving the experience or in valuing his customers. This attitude only reinforces the fact that respect for guests is the least of their priorities.

What others have written before is unfortunately true - and I strongly advise anyone considering a visit, particularly if you're a foreigner or simply expect fair treatment and respect.

As a Pole, I am ashamed that such places operate in the heart of our city. Karaoke should be a fun experience for everyone, not a space where frequent visitors or those who "know how to negotiate ($$)" are allowed to skip the line.

In our case - four of us, song requests placed nearly simultaneously. What happened? Some were able to sing their second song after just half an hour (frequent visitors), while others... waited 4 HOURS for their one and only song. The selective treatment of guests by the karaoke host is not only unprofessional - it's downright embarrassing.

In Krakow, there are places with karaoke that really understand what fun, a good atmosphere, and respect for guests are all about - Layla Lounge Bar and Klub Pod Jaszczurami are prime examples. These are venues where a friendly atmosphere prevails, and respect and equal treatment are the norm, not the exception.

As for the venue itself - it's small, smoky, and the speaker is positioned in such a way that having a conversation becomes really uncomfortable, as you have to practically shout to be heard.

The only positive aspect is the bartenders, who manage the bar efficiently. That's unfortunately the only good thing I can say...

Terrible experience - on arrival went to request 2 songs. The guy in charge of karaoke (long blonde hair) took our requests, I saw him add them to the queue and we were 7th and 8th in the list. After 45 minutes I went to see him again and check where we were in the list, he had deleted one of our songs and put the other down to 13. I asked him why and he shrugged, he had clearly put other people in front of us and deleted one of our songs (as I could see from the list). I then asked if we could put our other song back on the queue to which he just rudely ignored me and went to the side and smoked a cigarette. I waited and asked again and he put my second request back at the bottom of the list. Another hour passed and neither song came on, I went to see him again and he our songs were still bottom of the list (despite new songs from other people being added). I asked him why and he just shrugged and said no more requests. I should add that during this time, he even requested and sung his own song, a terrible version of 'Let it be'. To say he was rude was an understatement. I still don't know why he kept putting our songs lower down the list and reading other reviews it has been mentioned that there may be a preference for non foreigners as opposed to foreigners. It is really sad to think that this could be the case. Would avoid...