Unfortunately… after long years being a frequent client and with good references about the “Confeitaria Peixinho”, this time the experience was absolutely disappointing. We bought a typical Christmas cake on the 24th to celebrate at home with the whole Family but the cake was totally dry and very hard… seemed as 2 days in the storeroom when it should be fresh and cooked at the same day.
After checking and telling the shop assistance about this occurrence, she said she would check with the manager and will get back to me but again her behavior was unacceptable as she did not get back to me with a resolution at all.
Unqualified position to such a reputable cake shop and showed unprofessional approach to the customers.
They have a joke reference in the webpage saying… “Don’t say to anyone else that this comes from Confeitaria Peixinho” and indeed I won’t as it is a shame.
They lost their credibility and for me is end.
This is an awareness / advise to everyone who thinks this is the best cake shop or for “Ovos...
Read moreWhat used to be a traditional bakery and sweets maker in Aveiro is now a completely overpriced shop that sells what look like factory-made ovos moles and raivas (the two traditional sweets of the city), selling them to tourists that have never tasted the real thing. What a tourist trap. You can go next door and have the (so much better) homemade version of all the sweets for half the price. Trust me, I'm a local. The new revamped storefront looks good though, hence the two stars (otherwise I would have...
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