Starting off with the group of ladies who were on the reception, they were so impolite and rude as they were laughing at us when we asked them if the could speak English and about our reservation. “They were laughing in a loud voice”.

We were seated after that, and the worst experience starts then. The waitress who served us was ARROGANT , RUDE, and I believe she didn’t want to serve us. I won’t mention her name to respect her privacy although I could if I wanted. Although we were so respectful when we asked for whatever we wanted. She literally ignored us when we were calling her. She was also serving another table who were (not tourist) and her smile didn’t part her face!

The breakfast meals were the worst ever, but I won’t consider that because everyone has a different taste. She brought a meal that we didn’t order , and when we wanted to explain that’s it’s not what we have ordered, her tone changed and she said that she understands that it’s wrong and she will get the right meal.

After all that, we decided to leave and not wait for our other meals. We asked for the receipt and her facial expression changed and she went mad. The waitress was literally RUDE.

We are familiar with good service and restaurants so we are not in need to go to any other place that doesn’t respect us when we do respect the other party.

We visit the restaurant by our choice and we attend respectfully and we PAY for our meals not the waitress nor the manager nor the chef pays for our meals, so we expect the bear minimum of respect.

‎جماعة لحد يسير المطعم لان خدمتهم زفتة و رافعين خشومهم على ولا شي

Apologies not accepted and be sure that this review will be passed over to others.